How to complain about online loan collection harassing family members?

Complaints about harassment of family members by online loan collection: contact the collection company, report to relevant institutions, report to public security organs and seek legal assistance.

1. Contact the collection company: try to contact the collection company and express your dissatisfaction and complaints to it. Explain that you don't want them to continue harassing your family and ask them to stop this behavior immediately.

2. Report to relevant institutions: If the collection company fails to take measures, it can report to relevant institutions. In China, you can report to the administrative department for industry and commerce, the market supervision department or the legal aid institution. Provide the evidence you have collected to these institutions and explain the situation to them in detail.

3. Report to the public security organ: If the harassment has crossed the bottom line of morality and law, causing serious influence and trouble, you can report it to the local public security organ. The public security organs will investigate and take corresponding legal actions.

4. Seek legal aid: If your rights and interests are infringed, you can also seek legal aid. You can consult a lawyer and take further actions to safeguard your rights and interests according to law.

Online lending needs attention:

1. Whether the loan platform has been approved by the CBRC and whether it holds a financial license. If it is a small loan platform without a financial license, it is generally informal, and customers had better avoid it to prevent loan fraudsters from falling into loan scams.

2. What is the loan interest rate of the platform? Is it very high? If the loan interest rate is too high, beware of usury (the Supreme People's Court stipulates that the annualized interest rate of online loans shall not exceed 4 times of the floating interest rate LPR).

3. Does the platform require customers to pay money in the name of deposit, unfreezing money, etc. Before the loan arrives? We should know that all formal licensed consumer financial institutions generally do not charge any upfront fees before issuing loans.

4. Whether to provide a private account when repaying, and ask the customer to return the private account. The customer should beware of the other party's "absconding with money".