What if Samsung mobile phone can't open SMS?

If the message you received cannot be opened, we suggest you: 1. If only a few messages can't be opened, it may be a compatibility problem. I suggest the other party try again. 2. If all the short messages can't be opened, please open Settings-(Application)-Application Manager-Find information-back up the short messages and try to clear the data. 3. Check whether there is a new version of the machine system and try to upgrade the system. 4. If it is invalid, back up the data in the machine (contacts, text messages, photos, etc. ) and try to restore the factory settings. If the problem still exists, please take the purchase invoice, maintenance card and machine to the Samsung service center, and the professional after-sales engineer will help you test it.