Joke Collection Website - Blessing messages - The parcel has been returned. How long will it take to deliver it again?
The parcel has been returned. How long will it take to deliver it again?
First, it is recommended to contact the courier company.
In this case, I suggest you contact the courier company first to see how the company specifically stipulates it. Generally, the courier and the user negotiate when to send the package, and the package will not be returned easily.
If I still can't get in touch in 3 to 7 days, I will return the parcel to the last delivery outlet. This information can be found.
Second, it is recommended to contact customer service for delivery.
Generally, if you want to return the goods by express delivery, you should inform the merchant first, and then determine the address to return the goods after discussion. You can contact the customer service for detailed consultation.
3. What is the general situation when a parcel is returned?
If the user can't contact the phone for 3 to 7 days, it means that the user has not contacted the courier company and the delivery address has not been received. The courier company delivered more than two times, and the third delivery time of the courier could not be determined. The courier company can apply for a return.
In other words, unsigned packages generally return by the original road if they can't be contacted in a week or so. If there are special requirements, it can be decided according to the wishes of the consignee or consignor.
If you inform the courier company that the express mail needs to be picked up at home, it will not be returned. If you charge overtime, you may have to pay a storage fee. This also requires the courier to communicate with you and must obtain your consent.
Your current situation is obviously caused by the unreasonable operation of the courier. You can ask the courier company to continue to send the pieces.
It is suggested to negotiate with the courier, or ask the merchant to help handle it, or communicate with the courier company, so we must pay attention to protecting our legitimate rights and interests.
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