How to inquire about the balance of electricity charges of State Grid?

How to inquire about the balance of electricity charges of State Grid?

The balance of electricity charges can be queried in the following ways in the State Grid:

Online inquiry: Log in to State Grid official website, select options such as "Customer Service" or "Electricity Fee Inquiry" on the homepage, and enter information such as user number, mobile phone number or ID number to inquire about the electricity fee balance.

Telephone inquiry: Call State Grid customer service number 95598, choose manual service or automatic voice inquiry, and enter relevant personal information according to the prompt to inquire about the balance of electricity bill.

Wechat query: Pay attention to the official account of State Grid WeChat, and after binding the user information, select the options such as "My electricity consumption" or "electricity bill query" to query the electricity bill balance.

Business hall inquiry: go to the business hall of State Grid or the collection point of cooperative banks to provide relevant certificates or user numbers to inquire about the balance of electricity charges.

It should be noted that the query methods in different regions may be slightly different. For details, please consult the local State Grid customer service or business hall staff.

To sum up:

The balance of electricity charges can be inquired on the State Grid through online inquiry, telephone inquiry, WeChat inquiry and business hall inquiry. It should be noted that the query methods in different regions may be slightly different. For details, please consult the local State Grid customer service or business hall staff.

Legal basis:

"People's Republic of China (PRC) Electric Power Law" stipulates: "The electric power industry should adapt to the needs of national economic and social development and develop ahead of schedule. The state encourages and guides domestic and foreign investors to invest in the construction of power generation facilities, power grid facilities and the development and utilization of electric energy. " At the same time, the "Regulations on Electricity Supervision" and other laws and regulations also clarify the responsibilities and contents of electricity supervision.