What if there is no sound on the mobile phone?

If you use a vivo phone, if you mean there is no sound in the speaker, please check the following methods:

1, press the volume plus key to turn up the sound;

2. If a Bluetooth headset or wired headset is connected, please disconnect it and try again;

3. Close the background running software and try again;

4. Call out the control center and turn off the mute mode and do not disturb mode/focus mode;

5. Check whether there is sound in the speaker during the call, and eliminate the abnormality of playing music, video and other resources;

6. If the fuselage is broken, liquid is put outside and ash is put inside. , may affect the sound, please go to vivo customer service center for testing;

7. Please ensure that the speaker is not blocked or blocked, such as protective shell, dust, etc. If there is a jam, you can try to clean it up or go to the vivo customer service center to clean it up;

8. Please upgrade the system to the latest version, restart the device, and then use it for viewing;

9. If the headset is not plugged into the phone, the headset icon will still be displayed, which may lead to mute. When the earphone is not plugged in, it shows that the earphone is connected:

1). If the equipment is damaged by falling, the earphone hole is filled with liquid and dust. , which may affect the function of the earphone hole. Please take the equipment to the customer service center for testing.

2) Please try plugging and unplugging the earphone once, and confirm whether the icon display of the earphone returns to normal. If there is still a headset icon, you can try to restart the phone to view it;

3) If the device uses a Type-C headphone jack, please confirm whether you use a one-to-many charging cable or an unofficial headphone patch cord. These devices may be incompatible with the devices, resulting in abnormal display of headset icons. It is recommended to disconnect the device for viewing.

10. If the above methods are not helpful for recovery, do you suggest going? Vivo customer service center? Handle. Address of vivo Customer Service Center: Go to the APP-My-outlet of vivo official website /vivo Mall and select the current city to get the address and contact information of the service center. It is recommended to call in advance before going to avoid empty running, plan your trip reasonably and travel safely.

If you have more questions or there is no sound on the receiver, you can enter vivo official website-My-Online Customer Service-Slide to the bottom-Online Customer Service-and enter the manual customer service for consultation.