What will happen if the hotline 12345 doesn't reply to the text message?

If you can't get points, the 12345 hotline won't get points if it doesn't reply to SMS comments. In fact, there is nothing wrong with not answering text messages, because many people need an evaluation system, which is related to their own performance and user evaluation. If you don't reply, you will default to the evaluation. But we can't get the corresponding evaluation score, and there is no other influence.