I want to return it in JD.COM. How can I send it to the courier?

1. Open the mobile phone JD.COM app and log in to JD.COM account and password.

2. Click on "My" at the bottom right of JD. The home page of COM enters the "My" personal user page.

Click "My Order" to view all your order records, and then find the goods you want to return.

4. Click "Return" after the goods to be returned, and then click "Apply".

5. In the interface of applying for return, select the return after the expected treatment, and then write down the reason for return below. Write the basic information, click the submit button, and then wait for customer service review.

6. After submitting the return application, the after-sales staff will reply within 24 hours. You can check the refund progress through "Refund/After-sales" on your personal page.

7. If the refund application is successful, the buyer needs to return the goods within the specified time, that is, the staff will pick up the goods at home and send you a text message to remind you. You should prepare invoices, complete packaging, accessories and other materials.

8. JD.COM was the last to return the goods. COM's home to pick up the goods. Note that the courier will give you a receipt, fill in the information and save it for future reference.

9. If the audit is unsuccessful, the customer service will inform the reason for the failure. Then resubmit the application according to the situation.