Why did I receive an unopened text message?

Without your consent, our company will not customize your business for no reason. If you find that you customize SMS value-added services for no reason, it may be related to the following reasons:

1. Check whether you have replied to relevant text messages or answered relevant marketing calls, so as to open the business;

2. Check whether others have obtained your service password and other information before handling it for you;

3. Mobile phone terminal manufacturers illegally built menus on mobile phones;

4. The service is customized or ordered due to your wrong operation;

Since 2009, our company has deployed special rectification actions, mainly including the second confirmation and clear price tag before charging for customized services. However, due to the diversity of value-added services, the situation of opening services for no reason is more complicated. I suggest you contact our staff or go to the business hall to report the situation, and we will verify and handle it as soon as possible.