Is the court complaint telephone number 12368 easy to use?

The judicial service hotline "12368" has been opened, which can provide the public with static information such as various litigation knowledge, address route and contact information of courts at all levels in Beijing; With the further construction of the service hotline, it will also provide dynamic case progress for litigation participants, and provide services such as public opinion investigation and letters and visits. The address and route of the court can be sent to the mobile phone designated by the user in the form of short message; After the opening of the dynamic information service, you can fax the details such as filing instructions and case documents to the designated number as required.

Extended data:

Matters needing attention

Call 12368 by landline or mobile phone, and you can contact the judge, inquire about the case, consult the lawsuit, make comments and suggestions on the work of the court or conduct letters and visits.

"12368" is the national public service number of judicial information of people's courts determined by the Supreme People's Court. If the party concerned is local, dial "12368" directly; Other places need to dial "local area code+12368".

1. Litigation service time: 12368. The manual service hours of hotline agents are working hours (8: 30- 17: 30, except weekends and holidays, the same below), and the self-service voice service hours are 24 hours; Window and SMS litigation service hours are working hours; Internet, WeChat, Weibo and other litigation services are available 24 hours a day.

2. When the parties or agents use the functions of inquiring cases, contacting judges, sending and receiving materials, letters and complaints, opinions and suggestions on the 12368 litigation service platform, they need to confirm their identity through the litigation service password notified in the Notice of Case Acceptance, Notice of Respondent and Notice of Participation in Litigation. The litigation service password is automatically and randomly generated by the trial process management system, which corresponds to the case number and is unique and specific. Therefore, the parties or agents are requested to properly keep their litigation service passwords to avoid the adverse consequences caused by the identity being fraudulently used by others due to the disclosure of litigation service passwords.

Note: Tel 12368. The specific service hours are in accordance with the provisions of the local court.