What are the pain points of cross-border e-commerce development and why?

When the consumption level and economy of the market are no longer the problems that plague the development of cross-border e-commerce enterprises, the logistics environment has become the main pain point of COD distribution of cross-border e-commerce. In recent years, the cross-border e-commerce market in Southeast Asia and Africa has developed well, and logistics distribution has become the primary issue for enterprise development. What role can Niu Yunxin play in the process of commodity distribution?

Delivery pain point 1: the delivery of goods was rejected.

When the goods arrive near the customer's residence, the logistics will call the customer to pick them up during the door-to-door delivery, and the customer refuses to receive the goods. This behavior not only generates huge logistics costs for cross-border e-commerce enterprises, but also imposes certain tariffs when the goods are returned to the delivery place. Generally speaking, most enterprises don't want goods, no matter how to deal with them, there will be some losses.

Solution: Niu Yunxin international short message intelligent outgoing call system is adopted.

Cross-border e-commerce enterprises can dock the intelligent outbound system of Niuxinyun International Cloud Communication Platform during delivery, and track users' attitudes in the whole process of delivery, transportation and distribution through multi-frequency and efficient outbound equipment. If overseas users indicate that they will not sign for the goods during delivery or transportation, offshore enterprises can quickly stop transportation and reduce logistics costs. Intelligent outbound call system can make overseas customers feel the sincere service care of enterprises, enhance the purchasing experience of overseas users, and effectively reduce the rejection rate of goods.

Distribution pain point 2: backward mailing facilities

In emerging markets such as Southeast Asia and Africa, some countries have backward infrastructure and underdeveloped logistics industries, and overseas enterprises have no fixed cooperative logistics enterprises. To complete the delivery of goods, local people call to identify the address, which is not only inefficient but also costly.

Solution: adopt Niu International SMS number detection+intelligent outbound call.

Cross-border e-commerce enterprises can use the number detection of the international short message platform before distribution to quickly detect whether the number left by overseas customers is in a normal connected state. After that, with the help of the intelligent outgoing call system of Niu Xinyun's international cloud communication platform, users can confirm whether the address is correct. Such a large-scale screening is more efficient, costs are also reduced, and the signing rate of overseas customers is also higher.