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Samsung mobile phone information has been read, and the tag number is still prompted.

Hello:

According to your description, if you mean the unread message displayed on your mobile phone, but the inbox has read it, we suggest that you:

1. Under mobile phone operation: Settings-Applications-Manage Applications-All-Information-Try to clear data.

2. Settings-Applications-Manage Applications-All -BadgeProvider- Try to clear data.

3. Troubleshooting caused by third-party software: Please back up mobile phone data (phone book, SMS, multimedia materials, etc.). ) and try to restore the phone to the factory settings.

4. If the fault still exists, it is suggested that you send the three-guarantee certificate of your mobile phone to the nearest Samsung service center for engineers to check the machine. Please click the following link to find out the specific location of Samsung Service Center:.

Welcome to Samsung service to make an appointment:

. Samsung . com/support