I can't make a reservation at Home Inn on the day I check in. Can I get a refund?

If you need to cancel the payment order, please cancel it through the original reservation channel before noon on the day of check-in 12, and the paid amount will also be refunded. After noon on the day of check-in 12, the payment order will not be cancelled, and the system will automatically deduct the room/night room fee on the day of your expected arrival. Tip: If you need to cancel the order booked and paid on the same day after 165438+ 0:30 noon, please cancel it within 30 minutes after the order is successfully paid through the original booking channel. If it takes more than 30 minutes, the order cannot be cancelled. If you participate in the activity, you can only cancel it before 12 o'clock the day before check-in because of the special discount. If you need to cancel the discount order booked and paid after 165438+ 0:30 noon, please log in to Home Inn official website and Home Inn Pocket app within 30 minutes after the order is paid successfully. If it takes more than 30 minutes, the order will not be cancelled.