What is the manual service number of China Mobile?

China Mobile’s manual service number is 10086.

The 10086 customer service hotline provides you with professional services such as business consultation, business acceptance, complaints and suggestions about China Mobile Communications 24 hours a day through manual, automatic voice, SMS, fax, E-mail and other methods.

China Mobile mobile phone customers are free of charge for calling 10086 domestically (the long-distance charges incurred by the call will be charged according to actual charges), and receiving calls to 10086 is free of charge. For other communication company numbers, dial 10086 and follow the requirements of the communication company. TOLL.

China Mobile hotline number 10086 is a fully upgraded and evolved version of the original customer service numbers 1860 and 1861. It has been in use since June 18, 2006. The 10086 automatic voice system provides customers with inquiry and processing of some businesses as well as consulting services for hot businesses; if customers have communication needs, they can also dial 10086 and press 0 to transfer to the manual service desk; the 10086 SMS business hall allows customers to handle or cancel the business. When ordering a certain business, just send the corresponding content to 10086.

China Mobile Business Introduction

In order to solve various problems and difficulties encountered by customers in using mobile phones, China Mobile has set up 10086 customer service hotlines across the country. You can dial the local 10086 at any time for consultation and various services, know your own phone bills, learn about China Mobile, make comments and suggestions to China Mobile, and also make comments on the call quality of the mobile phone, the service attitude of the salesperson, etc. If you make a complaint, the customer service center will promptly verify and solve the problem for the customer.

Among them, the call charge inquiry service is only open to local China Mobile customers. Foreign customers should call the local customer service center to inquire about the call charge. The 10086 customer service hotline provides you with 24-hour service. China Mobile's original two customer service numbers were 1860 and 1861, which were used since 1998. Starting from June 18, 2006, these two customer service numbers were officially "retired". China Mobile officially announced that all functions will be merged into the new number 10086. The menu and voice of the 10086 number are basically the same as the original 1860.