What is a trip conflict?

Trip conflict means that the same passenger buys two or more tickets on the same ride date, at the same ride time and on the same train number, and the passengers' ride times cross, which will cause trip conflict.

12306 announced that since February 26th, 20 14, 14 ticketing system will not accept tickets with conflicting trains. If you buy tickets at the station window, sales outlets, telephone booking, ticket vending machines and other channels, and find that your identity information has been fraudulently used by others to buy tickets, resulting in travel conflicts, you can continue to buy tickets after reporting to the designated window of the nearest station.

Extended data:

According to the regulations of the railway head office, if the number of tickets with conflicting trains purchased by the same account and identity certificate is large (generally more than 10), his account will be temporarily "locked", and tickets purchased by others together with his account will also be "locked" at the same time. The account holder can only return, change and collect the ticket after "unlocking" the identity certificate in the manual window of the station.

If you need to "unlock" at the station window, you will be notified by SMS or email, telephone 12306.

In the process of unlocking, passengers may be questioned by the railway police. Only by removing the suspicion of scalping tickets can the normal account use function be restored.

References:

Phoenix. Com-12306 no longer sells tickets with conflicting trips.