How to preheat text messages when goods are confiscated?

1, the first point is politeness, after all, the customer is God.

2, call to choose a more suitable time, always can't choose the customer's working hours and ask the customer to come and get the courier.

If the customer doesn't answer the phone, call back later. If there is still no answer, send a text message to inform the customer. Pay attention to the news that I will contact you when I see the news.

When editing express messages, you should pay attention to the following points:

1. Be polite and use words like "you" and "please".

2. To explain which courier it is, it is usually indicated at the beginning of the message.

3. Indicate the express delivery number so that customers can come to collect it.