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Alipay was blocked. How to unseal it?
How to unblock AliPay titles?
Reason for freezing 1: Real name authentication is not completed.
If Alipay users fail to pass the real-name authentication, if the payment amount is too large, they will be judged as risky operations by the system. In order to ensure the security of the account, the Alipay account will enter a frozen state.
Reason 2: Enter the wrong password for many times.
After the Alipay account has not been logged in for a long time, it will return to the login interface and ask the user to re-enter the account and password. If the password is entered too many times, the system will think that there is a risk of number theft, so the account will be frozen.
Reason 3: The account status is abnormal.
If the Alipay account is logged in from a different place or the network environment is unstable, Alipay will freeze the account in order to ensure the safety of funds in the account.
Reason 4: Malicious use of Alipay.
If the fraud of Alipay account is reported by others many times, then Alipay will freeze the Alipay account and the amount involved after verification.
Reason 5: Take the initiative to ask for freezing.
If the account is suspected of being stolen, Alipay users can take the initiative to freeze the account and apply for unfreezing after modifying the password to ensure the security of the account.
Reason 6 for being frozen: there are fraudulent transactions.
This kind of activity is similar to Alipay red envelopes. If the system finds cheating during the transaction, not only the red envelopes will be recovered, but also the account will be frozen.
The above six reasons are the common reasons why Alipay is frozen. If the Alipay account is frozen, you can apply to unfreeze it yourself first. If the active application for thawing does not take effect, you can call the customer service hotline or contact online customer service to deal with the problem.
Countermeasures:
1 If your Alipay account is blocked, you will see the information that your personal account is frozen after logging in to Alipay. At this point, click on the mobile phone to apply for self-thawing;
2 Enter the user's Alipay account name, then enter the mobile phone number used when the account is frozen, and click Next;
After 3, the user will receive a short message verification code on the mobile phone. After entering the verification code, click OK and wait for the message notification of Alipay system.
In fact, Alipay accounts are blocked for various reasons. You can contact Alipay customer service at 95 188 or contact online customer service for details.
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