Why do I buy Unicom Netease cloud traffic package and still deduct my own traffic when listening to music?

Ordering Netease cloud music traffic package will still deduct the traffic, and troubleshooting can be carried out according to the following conditions:

1) The user has not ordered the Netease Cloud Music and Listening to Songs traffic package product, or the user has used the Netease Cloud Music client before ordering. The traffic generated by these two reasons will be charged according to the mobile phone package;

2) The user does not use the subscription number to log in to the Netease cloud music client, and at this time, it is impossible to identify whether to order the Netease cloud music listening music traffic package product, and it is impossible to do traffic-free processing;

3) When users use Netease cloud music client, they also use other software or services that consume traffic (such as UC browser and other programs residing in the background of mobile phones), and the traffic generated by other software is charged according to the mobile phone package.

4) When users use Netease cloud music client, they use proxy software or set proxy server at the same time, which will not only affect users' normal use of Netease cloud music to listen to traffic packet services, but also lead to traffic charges. Please close the proxy software or proxy server before using it.

5) Users install third-party traffic monitoring software on their mobile phones, which will lead to the failure of monthly subscription products. Please uninstall before using Netease Cloud Music to listen to the traffic packet service;

6) When the user uses the dual-card dual-standby mobile phone, please confirm whether the service number is consistent with the online use number, otherwise the fee will be deducted according to the Unicom mobile phone card package used by the user.

If the above situation is still unresolved, you can contact Unicom customer service for more help.