Short message obstacle

According to your description, I suggest you:

1. Under mobile phone operation: Settings-Application Manager-Slide Screen Option (All)-Find Information-Click Enter to try to clear the data.

2. Check whether the system time is on time.

3. If the problem still exists (caused by third-party software), please back up the mobile phone data (phone book, SMS, multimedia materials, etc.). ) and try to restore the phone to the factory settings (Settings-General-Reset-Restore Factory Settings).

Note: All data stored in the mobile phone will be lost, so it must be backed up to the sim card and sd card in advance before operation.

If the problem still exists, it is recommended that you take the three-pack purchase voucher and send your mobile phone to the nearest Samsung service center for testing.

It is recommended that you apply for "booking to the store" in Samsung official website and enjoy priority maintenance service:/pre-order.

After the appointment is successful, please bring your machine, invoice and warranty card to the service center you reserved on time.

If you need help, please visit support.samsung.com.cn, and the official website will provide you with multi-channel service support!