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What is work order management in production management?
Plan Work provides standardized work order templates. At the same time, according to the actual business needs of different types of customers, personalized work orders can be customized and the categories of work orders can be managed:
1. Customer request work order: The system generates a customer request work order based on the customer's temporary demand request. This kind of work order is characterized by suddenness, temporary nature, and strong personalization. The system can adjust the urgency of work order processing according to customer needs and recommend suitable service employees.
2. Project Organization Work Order: Project Work Order is a special work order designed to provide complex task management. A project work order is the project organization management of a single, independent work order. . The project organization work order needs to describe the project and designate the project leader. On this basis, Plan Work provides graphical management methods of project progress such as project Gantt charts.
3. Planned work orders: Planned maintenance work orders in Plan Work can be defined in various types. According to the customer's own needs, the following task cycle is arranged: ?0?1 Cycle by days?0?1 Cycle by week?0?1 Cycle by month?0?1 Cycle by year?0?1 Required task loop?0?1 Only starts once when the task occurs. Each task can set the number of loops, or it can be set to pause after looping a certain number of times.
4. Preventive maintenance work orders: For a large number of equipment in the enterprise, we need to set up a preventive maintenance plan to issue warnings before the equipment may malfunction and take necessary preventive maintenance measures. Set a preventive maintenance work order for the equipment in advance based on the equipment's warranty and maintenance time parameters.
5. Service predefined work orders: The predefined services here are used to provide service work content selection for various customer service work orders (GR) issued through the customer service center in the future. This is the purpose of this software. Special function: Through this function, you can clearly know the timeliness of the work order executor completing the task, and it has strong traceability, because there is an alarm reminder function for the work order delayed completion time limit in the service definition. If the service If it is not completed within the preset time, the system will automatically and promptly give alarm reminders to relevant personnel at preset intervals. After 5 automatic system alarms, the work order was suspended and the central control center was notified.
6. Inspection work order: In order to ensure the normal operation of the company's daily work, periodic safety inspections and inspections of equipment need to be carried out. By establishing inspection work orders, for enterprises, it can ensure the safe and stable operation of equipment; for property management, it can keep the environment clean and community security work carried out in an orderly manner.
7. SMS work orders: For customers who are not familiar with smart PDAs, it is difficult for some employees who have not been trained or whose cultural quality is relatively low to use and master smart phones and PDAs. In order to ensure the normal progress of work, Plan Work adopts a flexible SMS work order method. Work orders are sent to employees through text messages, and employees reply with simple numbers in the SMS center to describe: status of starting work, completing work, work order pending, work order cancellation, completion summary, etc. SMS work orders can significantly reduce usage costs and reduce the difficulty of operations for employees, fully embodying the simple and fast purpose of Plan Work.
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