How to deal with flight cancellation when booking air tickets on Ctrip. com？

Airlines will sign, change and return passengers free of charge. Passengers in need should contact the counter as soon as possible, and try their best to meet the passengers' demand for change of visa under the premise of having seats.

If the flight is delayed or cancelled due to maintenance, flight deployment, business, crew and other reasons, the airline will provide passengers with flight dynamic information and arrange services such as meals or accommodation.

If the flight is delayed or cancelled due to weather, emergencies, air traffic control, security check and non-carrier reasons such as passengers, the airport can provide passengers with flight dynamic information and help them arrange meals and accommodation at their own expense.

1. Flight cancellation:

Flight cancellation means that the flight that was scheduled to perform the flight mission stopped flying, and at least one seat of the flight was reserved. If the flight is cancelled, the airline will contact the ticket office, and ask the ticket office to inform the passengers whether they need to change other flights on the same day or the next day. The specific flight changes depend on the local weather and flight attendance.

Second, beware of "flight cancellation" fraud:

Fraud process:

The scammer informs the flight cancellation by SMS → the passenger contacts the "400" fake customer service → the scammer asks for the password of the online banking card number → the money on the passenger card is transferred away. Reminder: Airlines will not directly send "flight cancellation" messages to passengers. If you receive such short messages, you should contact the ticket office for verification, or directly call the official customer service to obtain accurate flight information.