Joke Collection Website - Public benefit messages - The woman spent 3,000 yuan to stay in the hotel for evaluation and was bombed by phone. Is the store's so-called excessive?
The woman spent 3,000 yuan to stay in the hotel for evaluation and was bombed by phone. Is the store's so-called excessive?
Walking in various places now, especially online shopping, may be asked to evaluate. There are often all kinds of businesses that let customers praise him in different ways. However, if the customer wants to make a true evaluation, he may have to consider whether he can tolerate the harassment of the merchants, and it really becomes such a scene, then the evaluation actually becomes somewhat? Fake? Yes
The woman took her family to this hotel, and the price was actually not low, it was 1000 yuan a night. The woman herself took her elders to play. The three rooms booked at that time were all different rooms, but the boss said that all the other rooms had been booked, so if she wanted to take photos, she could take photos in the model room. After the family happily came to Tongguan Kiln Tourism Center, they found a great difference.
As a customer, you also have the right to evaluate the room type you live in. The client said that more than half of the so-called lake view room was built. Everything is quite different from what you saw on the Internet. In fact, it is very simple, just the feeling of an ordinary tourist. Customers who may live in other rooms feel good, but as a party, they do have bad feelings, which is actually understandable.
It stands to reason that under such circumstances, in fact, as a store owner, we should accept customers' opinions with an open mind. Unexpectedly, after the woman gave the evaluation, she kept receiving calls from the store and invited herself to experience it for free. After these requests were rejected, the woman was bombarded by all kinds of telephone calls. After giving an evaluation as a customer, she received a short message bombardment from the store, so the woman changed the evaluation directly to a bad one in a rage.
It's hard to say who is right or wrong. After all, the store has its own reasons. Because the store believes that there is no way to meet the requirements of women, it has received such a malicious bad review. But to some extent, the store's practice is really irrational, because if the tenant customer gives a bad review and just wants to rub the room again for free, there is no need to refuse the phone call, let alone spend a lot of money to fight this lawsuit.
As a boss, it is of course the best to be angry and make money. This matter has also caused a lot of noise. Customers think that they have been slandered by the store, so they must fight this lawsuit to the end and prepare to sue the hotel and ask it to apologize publicly. However, as a hotel, all this is denied.
But in fact, as the owner of the hotel, it is definitely necessary for the store owner to have a good attitude towards service, which is basic. Moreover, for such a mid-evaluation, the hotel does not need to feel unbearable, and the loyal evaluation is more real. Business services are good, and obligations are also responsibilities. Customers certainly have the right to evaluate their feelings and make suggestions when they least expect them.
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