1238 1 acceptance scope

1238 1 Scope of acceptance: it mainly provides information services to foreign governments, and is responsible for accepting and handling public inquiries, suggestions and complaints about the relevant work of the Ministry of Industry and Information Technology.

1238 1 was put into trial operation on September 5, 20 17 and officially put into operation on September 5, 20 18. The scope of acceptance is the public service telephone platform that provides foreign government information services in the name of the Ministry of Industry and Information Technology. It mainly accepts and handles the public's consultation, suggestions and complaints about the relevant work of the Ministry of Industry and Information Technology by means of manual transportation and messages from the minister's mailbox.

In March 2023, I learned from the Ministry of Industry and Information Technology that the Ministry of Industry and Information Technology opened a hotline for accepting complaints about radio interference on March 20, 2023. If social organizations or individuals encounter radio interference problems such as "black broadcasting" and "pseudo base stations", they can call the 1238 1 public * * * service phone and choose "radio interference complaint" according to the voice prompt.

Fraud warning 1238 1

1, online opening

2021July 14, the Ministry of Industry and Information Technology and the Ministry of Public Security officially launched 1238 1 SMS system.

2. Early warning SMS

The system can automatically analyze and find potential victims by using big data, artificial intelligence and other technologies according to the numbers involved provided by public security organs, and send early warning messages to users at the first time through the short message port of 1238 1. It is suggested that users may face nine types of telecommunication network fraud cases, such as "loan", "single rebate", "impersonating public security law" and "killing pig board". The system does not involve users' personal information, and has deployed protection measures such as anti-attack, anti-leakage and anti-theft.

3. Important reminder

The Ministry of Industry and Information Technology and the Ministry of Public Security reminded that you may be cheated if you receive a short message from 1238 1.

4. I received a text message

When the user receives the fraud warning message of 1238 1, it means that he is being infringed by online fraud. He should be vigilant, stop contacting the fraud number prompted by the message, stop contacting the fraudster or stop paying the funds in time, and effectively reduce the risk of being cheated. If in doubt, please call the public security organs at 1 10, 96 1 10 for consultation.

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