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Solutions to mobile phone problems
Arrears and suspension of services
If your mobile phone is suspended due to arrears, you can call the customer service hotline immediately, and we will wholeheartedly answer your questions.
The message failed to arrive.
If your message has been sent, but the other party has not received it, it may be that there is something wrong with the other party's mobile phone or the mobile network in the area. You can check the cell phone signal strength, or try to change the location.
Firewall interception
If your mobile phone firewall software may intercept some incoming calls, you can check whether incoming telegram and 360 mobile phone call filtering software are installed.
The other party shuts down
If the other person's mobile phone is currently turned off, you can try again later.
Restart the phone
If there is something wrong with your phone, please try to restart it. Sometimes when crossing regions or provinces, the mobile phone may not be able to automatically connect to the SMS center in the region, so it can be solved by restarting.
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