What if Lenovo A388T receives SMS shortcut icon and does not display contact photos after factory settings are restored?

Hello, thank you for choosing Lenovo products.

I'm sorry for the inconvenience.

Did you back up your contacts before restoring the factory settings? If you don't back up the contact before and then add it again, the SMS avatar can't be restored, and you need to reset the contact avatar.

If you backed up your contacts before restoring, I suggest that you re-import your contacts so that you can restore your avatar. Please try.

If you have any other questions during the subsequent use of the mobile phone, you can log on to the following platforms to communicate with us:

1, Lenovo mobile phone tablet enterprise platform (/c/Lenovocare)

2. Lenovo asked happily (/)

Thank you for your support to Lenovo and wish you a happy life!