10658830 Send me a short message: You have joined the group business. The name of the group is China Mobile Xi 'an Group Single Product. Who knows what it means?

10658830 is the service number of China Mobile CRBT and the original port of 12530.

Judging from the short message you received, your mobile phone number has joined the CRBT group of Xi Mobile. You can use other numbers to listen to your mobile phone, usually the ringtone of the mobile company's own business introduction.

If you have not applied to join the CRBT of Xi 'an Mobile, and the cost of CRBT is borne by yourself, you can call 10086 to cancel the complaint and ask Xi 'an Mobile to compensate you twice as much as its service commitment. If 10086 insists on not canceling, then call 12300 to complain to Shaanxi Communication Management Telecom User Complaint Acceptance Center.

The landlord added that if you didn't apply to join, China Mobile forced you to join without authorization. Complaints can be made through 10086 and 12300 according to Article 4 1 (1) of the Telecommunication Regulations.

In addition, all businesses need the owner's ID card. If your identity has not been verified and confirmed by your signature, then Xi 'an Mobile violates the rules when handling this business.

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Paragraph (1) of Article 4 1 of the Telecommunication Regulations stipulates that telecom operators shall not restrict telecom users from using their designated services in any way.

Article 75 of the Telecommunications Regulations stipulates that in case of violation of Article 41 of these regulations, the telecommunications regulatory agencies of provinces, autonomous regions and municipalities directly under the Central Government shall order them to make corrections, apologize to telecom users and compensate them for their losses; Those who refuse to make corrections, apologize or compensate for losses shall be given a warning and fined between 654.38 million yuan and 654.38 million yuan; If the circumstances are serious, it shall be ordered to suspend business for rectification.