Joke Collection Website - Public benefit messages - I use S4, which always shows unread information, but actually there is no information at all. How should I solve it?

I use S4, which always shows unread information, but actually there is no information at all. How should I solve it?

Hello:

If you mean that there are unread messages on the SMS icon, but there are no unread messages, you can try the following methods:

1. Try to restart the phone.

2. Settings-Application Manager-All-Open Information-Clear Data

3. Back up data (contacts, text messages, pictures, etc.). ) and restore the factory settings (Settings-Reset/Privacy/Personal-Restore Factory Settings).

4. If the problem still exists, it is suggested that you take the purchase invoice, maintenance card and mobile phone to the local Samsung after-sales service center for professional engineers to help you test. Please click the following link for the specific location of Samsung Service Center:/support/location/supportservice.do? Page = service. Location and place. cid = cn _ PPC _ support _ service _ repair net _ 120522

Welcome to Samsung's service platform for maintenance reservation: www.samsung.com.cn/pre-booking.