What should I do if the Samsung note5 mobile phone suddenly has no sound?

Solution of sudden mute of Samsung note5 mobile phone;

The phone crashed. Try again after turning it off and restarting.

Check whether the mobile phone has a system push notification, and if so, update the mobile phone to the latest system version.

Backup data (contacts, text messages, photos, etc.). ) and restore the factory settings.

Settings-Sound-Volume-Media/Ringtone/Notification/System-Turn the media volume to the maximum.

If your machine supports the function of turning off all sounds, it is recommended to go to Settings-Auxiliary Functions-(Listening)-Turn off all sounds-uncheck.

Mobile phone compatibility problems, uninstall the recently downloaded and installed third-party software.

If the problem still exists, please take the purchase invoice, maintenance card and machine to the Samsung service center, and the professional after-sales engineer will help you test it.