What if the customer service doesn't reply to the message?

Send a message again, contact by other means, check the time, submit feedback, and seek help from a third party.

1, resend the message: Sometimes your message could not be sent successfully due to network delay or system failure. Send the message again and see if you can get a reply.

2. Contact other ways: If you can't contact customer service in a certain way, you can try to contact through other ways, such as telephone and email.

3. Check time: Some companies' customer service may not be online 24 hours a day, so they need to contact during working hours.

4. Submit feedback: If you still can't solve the problem through the above methods, you can try to submit feedback on the website or application and describe your problem in detail.

5. Ask for help from a third party: If the company has an official community or forum, you can post there for help or find the experience of other users.