Why can't Samsung's mobile phone be opened after receiving the text message?

According to your description, I suggest you try the following methods:

1. I suggest you go to Settings-Applications-All-SMS-Clear Data.

2. Restart the phone to see if there is a signal problem.

3. Check whether the number of the information center is correct: Information-Menu button in the lower left corner-Settings-Information Center. 4. Try to replace another sim card, or wipe the contact point between the mobile phone card and the mobile phone (whether the SIM card is in poor contact).

5. It is recommended that you try to upgrade the firmware. (Settings-About Equipment-System Update)

If you still can't send and receive SMS normally through the above methods, please bring the purchase invoice, maintenance card and machine to Samsung Service Center, and the engineer will check and handle the machine. Please click the following link for the specific location of Samsung Service Center:

Samsung knows to provide you with high-quality solutions and answer your questions attentively, hoping to get your satisfactory evaluation.