Joke Collection Website - Public benefit messages - Pinduoduo couldn't see how the buyer's phone was delivered.
Pinduoduo couldn't see how the buyer's phone was delivered.
1. I can't see the phone number of the buyer in Pinduoduo. How can I deliver the goods?
As a seller, you can deliver the goods in the following ways:
1. Live Chat: You can communicate with buyers through the live chat system in Pinduoduo. On the order details page, you can click the Chat with Buyer button to communicate with the buyer to confirm the delivery address and delivery matters.
2. Logistics mode: Pinduoduo provides the function of integrating multiple logistics companies, so you can choose the appropriate logistics service provider to deliver the goods. In the delivery process, you only need to fill in the correct delivery address, and you don't need to know the phone number of the buyer directly.
3. Update of courier number: After delivery, you can update the courier number in the order management of Pinduoduo. Buyers can check the express delivery number provided by you through the order page, and track the logistics information through the logistics inquiry function of the express delivery company in official website or Pinduoduo.
Please note that the above is the general operation mode. There may be some changes in the specific operation process and functions, so it is recommended that you follow the latest guidelines and functions of Pinduoduo Platform.
If you encounter problems or other problems that cannot be delivered in Pinduoduo, I suggest you contact the customer service team in Pinduoduo in time, and they will provide you with specific guidance and help.
2. Why can't Pinduoduo see the buyer show?
On the Pinduoduo platform, the seller can't directly check the printed information of the buyer. In order to protect the privacy and rights of buyers, Pinduoduo has protected the billing information of buyers.
When buyers publish laundry list information on Pinduoduo, only other buyers can browse and comment on these laundry lists in the product details page or laundry list area. The seller can't directly view the contents of the buyer's list in the list area.
As a seller, you can check the buyer's receipt information in the following ways:
1. Sun-drying area: Pinduoduo Platform has a special sun-drying area. You can find the relevant entrance on the product details page or home page. In this area, you can browse the printed list of buyers and comments from other users.
2. Evaluation area: The printed information of the buyer will also appear in the evaluation area of the goods as part of the evaluation. You can check the list of buyers and comments from other users in the evaluation area of the product details page.
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