China Tourism Early Warning National Tourism Administration Tourism Safety Early Warning

Article 77 The State establishes a safety risk early warning system for tourist destinations. The classification and implementation procedures of safety risk early warning of tourist destinations shall be formulated by the tourism authorities in the State Council jointly with relevant departments.

Governments at or above the county level and their relevant departments should take tourism safety as an important part of emergency monitoring and evaluation.

Seventy-eighth governments at or above the county level shall incorporate tourism emergency management into the government emergency management system according to law, formulate emergency plans, and establish a response mechanism for tourism emergencies.

After an emergency, the local people, the U.S. government and its relevant departments and institutions should take measures to help tourists return to their places of origin or reasonable places designated by tourists.

Seventy-ninth tour operators should strictly implement the laws, regulations, national standards and industry standards related to safety production management and fire safety management, have corresponding safety production conditions, and formulate tourist safety protection systems and emergency plans.

Tourism operators shall regularly conduct emergency rescue skills training for employees who directly provide services to tourists, conduct safety inspection, monitoring and evaluation of the products and services provided, and take necessary measures to prevent harm.

Tourism operators should take corresponding safety measures when organizing and receiving tourists such as the elderly, minors and the disabled.

Article 80 Tourism operators shall explain or warn tourists in advance in an express way about the following matters in tourism activities:

(a) the correct use of related facilities and equipment;

(2) Necessary safety precautions and emergency measures;

(3) Business premises, facilities and equipment that are not open to tourists;

(four) groups that are not suitable for participating in related activities;

(five) other circumstances that may endanger the personal and property safety of tourists.

Article 81 After an emergency or a tourism safety accident occurs, the tour operators shall immediately take necessary rescue and disposal measures, fulfill their reporting obligations according to law, and properly arrange tourists.

Eighty-second tourists have the right to ask tour operators, local governments and relevant institutions for timely assistance when their personal and property safety is threatened.

When China outbound tourists encounter difficulties abroad, they have the right to ask our local institutions for assistance and protection within the scope of their duties.

Tourists should pay the expenses that should be borne by individuals after receiving the help of relevant organizations or institutions.

Chapter VII Tourism Supervision and Administration

Article 83 The tourism authorities and relevant departments of the people's government. The people's governments at or above the county level shall, in accordance with the provisions of this Law and relevant laws and regulations, supervise and manage the tourism market within the scope of their respective duties.

The people's governments at or above the county level shall organize tourism authorities, industrial and commercial administration, product quality supervision, transportation and other relevant departments and law enforcement departments. Supervise and inspect related tourism business activities.

Eighty-fourth tourism authorities shall perform their duties of supervision and management, and shall not charge fees to the objects of supervision and management in violation of the provisions of laws and administrative regulations.

Tourism authorities and their staff shall not participate in any form of tourism business activities.

Eighty-fifth people's governments at or above the county level shall have the right to supervise and inspect the following matters:

(a) whether the travel agency business and tour guides and tour guide services have obtained business and practice licenses;

(two) the business behavior of the travel agency;

(three) the service behavior of tour guides and tour leaders in tourism professionals;

(4) Other matters stipulated by laws and regulations.

The competent tourism authorities shall, in accordance with the provisions of the preceding paragraph, carry out supervision and inspection, and may consult and copy contracts, documents, account books and other materials suspected of violating the law.

Eighty-sixth tourism authorities and relevant departments to carry out supervision and inspection according to law, the supervision and inspection personnel shall not be less than two, and shall be public relations.

Article 88 The tourism authorities and relevant departments of the people's governments at or above the county level shall, when performing their duties of supervision and inspection or handling reports and complaints, find violations of the provisions of this Law, and shall promptly deal with them according to law. Matters that do not fall within the scope of responsibilities of this department shall be informed in writing in time and handed over to relevant departments for investigation.

Chapter eighty-nine The local people's governments at or above the county level shall establish an information sharing mechanism to investigate and deal with illegal acts in tourism, and supervise the illegal acts that need to be investigated and dealt with jointly by different departments and regions.

Tourism authorities and relevant departments shall, in accordance with their respective responsibilities, timely announce the supervision and inspection to the public.

Article 90 A tourism industry organization established according to law shall, in accordance with the provisions of laws, administrative regulations and articles of association, formulate industry business norms and service standards, conduct self-discipline management on members' business behaviors and service quality, organize professional ethics education and business training, and improve the quality of employees.

Chapter VIII Handling of Tourism Disputes

Chapter 965438 +0 The people's governments at or above the county level shall designate or establish a unified tourism complaint handling institution. After receiving the complaint, the accepting institution shall promptly handle it or hand it over to the relevant department for handling, and inform the complainant.

Article 92 Disputes between tourists and tour operators can be resolved through the following channels:

(1) Both parties negotiate;

(two) to apply for mediation to consumers' associations, tourism complaint acceptance agencies or relevant mediation organizations;

(three) according to the arbitration agreement reached with the tour operators, submit it to an arbitration institution for arbitration;

(4) American courts that bring lawsuits against people.

Article 93 Consumers' associations, tourist complaint handling institutions and relevant mediation organizations shall, on a voluntary basis, mediate disputes between tourists and tour operators according to law.

Article 94 If there is a dispute between tourists and tour operators, a large number of them have the same request, they may elect representatives to participate in consultation, mediation, arbitration and litigation activities.

Chapter IX Legal Liability

Article 95 Whoever, in violation of the provisions of this Law, engages in travel agency business without permission shall be ordered by the competent tourism department or the administrative department for industry and commerce to make corrections, his illegal income shall be confiscated, and he shall be fined not less than 10,000 yuan but not more than 100,000 yuan; If the illegal income is more than 100,000 yuan, a fine of more than one time and less than five times the illegal income shall be imposed; Impose a fine of more than 2,000 yuan and less than 20,000 yuan on the relevant responsible personnel.

In violation of the provisions of this Law, a travel agency that engages in the business of Item 2 and Item 3 of Paragraph 1 of Article 29 of this Law without permission, or rents or lends the business license of a travel agency, or illegally transfers the business license of a travel agency by other means, shall be ordered to suspend business for rectification in addition to being punished in accordance with the provisions of the preceding paragraph; If the circumstances are serious, the business license of the travel agency shall be revoked; The person in charge who is directly responsible shall be fined between 2000 yuan and 20000 yuan.

Article 96 If a travel agency violates the provisions of this Law and commits any of the following acts, the tourism authorities shall order it to make corrections, confiscate its illegal income and impose a fine of not less than 5,000 yuan but not more than 50,000 yuan. If the circumstances are serious, it shall be ordered to suspend business for rectification or revoke the business license of the travel agency; The directly responsible person in charge and other directly responsible personnel shall be fined between 2000 yuan and 20,000 yuan:

: 1. Tourism Safety Warning of National Tourism Administration

1. A fun trip can open your eyes and accompany you around the world.

It is best to read a book for ten years, once you. You were captured in the sky.

3. it's beautiful to travel north and south.

On the road, there are homes everywhere.

5. Liberate yourself through high frequency!

6. Scholars study hard for ten years, but students enjoy one day.

7. It's hard to close the door, but it's fun to open the door.

Put it down.

1. Scenic spot signs indicate the direction and route of scenic spots, public facilities and service facilities in the scenic spot from the perspective of tourists. Comprise a direction sign and a position sign. This is mutually compatible. Marking the places that must be marked is conducive to improving the service efficiency of scenic spots.

2. Sightseeing explanation board. The scenic spot explanation board is the carrier to introduce the general situation of the scenic spot, cultural relics and historical sites and special information. It is convenient for tourists to learn about scenic spots in a short time. And it is a good way to entertain and educate.

3. Road traffic signs with traffic information signs are safety facilities that use graphic symbols and characters to transmit legal information to drivers and pedestrians, and are used to control and guide traffic. Reasonable setting of road traffic signs can alleviate traffic congestion, reduce traffic accidents and improve traffic capacity. 4. Attractive signs. Scenic spot management needs order. For the benefit of the public, necessary prohibition signs and warning signs should be set up. Attraction signs include: Attraction signs include: take care of flowers and plants, be careful of steps, etc. Signs in scenic spots prohibit smoking, photography, trampling, climbing, etc.

2. Tourism safety warning slogan of National Tourism Administration

Travel agency liability insurance: the travel agency pays the insurance premium to the insurance company according to the contract, and the insurance company is responsible for the personal and property business activities during the travel agency period, and is also responsible for insurance compensation.

Travel agencies, as tour operators, have security obligations such as assistance to tourists in the process of providing tour services. In old age, it is a pleasure for the elderly to see more seasons, but they need to pay attention to their health.

As a travel agency, it should explain and warn tourists, especially middle-aged and elderly tourists, about their behaviors that may endanger their personal and property safety, and take reasonable and necessary measures to prevent the occurrence of harm and fulfill their legal security obligations.

: 3. Travel safety warning signs

1. Responsibility is more important than Mount Tai.

2. Safety first, prevention first.

3. Be prepared for danger in times of peace, and the alarm will ring.

4, pipe production must be safe.

Hidden dangers are more dangerous than open flames, and prevention is better than disaster relief.

6. Go to work happily and go home safely.

7, competent and incompetent work, with safety in production as the criterion.

8. Responsibility is the soul of security, and norms are the foundation of security.

9. Being meticulous and operating according to the rules is the reliable safety secret.

10. Very safe. If you don't pull it, it will become loose. Always pull the bowstring for safety.

: 4. Tourists violate safety warning regulations.

1. Strengthen industry safety management. The Tourism Commission of the relevant district should actively coordinate with the relevant departments of the local government, strengthen the safety supervision and early warning of the glass plank road and other tourism projects in the local tourist attractions in accordance with the requirements of the Safety Production Law of People's Republic of China (PRC) and the Tourism Law, and guide enterprises to do a good job in safety management.

The second is to urge enterprises to rectify hidden dangers. The tourism commission of the relevant district should strictly supervise enterprises to carry out risk assessment, and establish and improve management systems such as daily safety management, suspension of operation in bad weather, maximum carrying capacity of tourists, special emergency plans, and rectification of hidden dangers of enterprises. Actively coordinate relevant government departments to carry out joint inspections and hidden dangers investigation. At the same time, it is necessary to issue a travel safety warning to the society in time. It is suggested that travel agencies and tourists temporarily stop visiting the glass plank road with hidden dangers to prevent problems before they happen.

Third, implement the main responsibility of enterprise safety production. According to who builds, who operates, who benefits and who is responsible, the main responsibility of safety management of tourism projects will be fully implemented. First, for scenic spots that have built and operated glass plank roads and other tourism projects, it is necessary to organize and entrust professional technical institutions or experts in the fields of survey and design, steel structure, glass materials, tunnels, tourism safety, etc. to conduct safety technical inspection and safety risk assessment as soon as possible; Secondly, verify the instantaneous maximum load.

Fourth, equip with necessary safety equipment to ensure the safe operation of the glass plank road. For example, equipped with security doors, handheld metal detectors and so on. Prevent glass damage caused by inflammable and explosive accidents and loss of heavy objects (such as cameras);

Fifth, improve relevant safety warning signs and strengthen safety training and education and emergency drills. Especially during holidays, it is necessary to increase security officers to strictly guard, strengthen inspections, timely guide, and effectively strengthen the safety management of tourism projects such as glass plank roads.

5. Safety warning signs of tourist attractions

(1) Implement the Party's principles and policies on culture, sports and tourism, and implement laws, regulations and rules on culture, sports and tourism.

(2) Coordinate the development of cultural and sports undertakings, cultural and sports industries and tourism, compile and organize the implementation of cultural and sports tourism development plans, promote the integrated development of cultural and sports tourism, and promote the reform of cultural and sports tourism system and mechanism.

(three) the management of major cultural and sports activities in the county, and guide the construction of key cultural, sports and tourism facilities in the county and grassroots cultural, sports and tourism facilities. Organize and enhance the overall tourism image of the county, promote the foreign cooperation, regional cooperation and international market promotion of cultural and sports industries and tourism industries, formulate and organize the implementation of tourism market development plans, and guide and promote global tourism.

(four) to guide and manage related cultural and artistic undertakings, to guide artistic creation and production, to support literary and artistic works that embody socialist core values, to carry forward the glossy characteristic culture, and to promote the development of related art categories and artistic varieties.

(five) responsible for the development of public cultural and sports undertakings, promote the construction of public cultural and sports service system and tourism public services, implement the project of benefiting the people through culture, and promote the standardization and equalization of basic public cultural services as a whole.

(six) to guide and organize mass sports activities, be responsible for the implementation of the national fitness plan, supervise the implementation of national physical exercise standards, and promote the national physical fitness monitoring and the construction of social sports guidance teams; Plan and coordinate the layout of sports facilities, guide and standardize the construction of public sports facilities, and be responsible for the supervision and management of public sports facilities.

(seven) to guide and promote the innovation and development of culture, sports and tourism science and technology, and promote the informationization and standardization of culture, sports and tourism industries.

(eight) responsible for the protection of intangible cultural heritage, and promote the protection, inheritance, popularization, promotion and revitalization of intangible cultural heritage.

(nine) to organize the investigation, excavation, protection and utilization of cultural, sports and tourism resources, and promote the development of cultural and tourism industries.

(ten) to guide the development of culture, sports and tourism market, supervise the management of culture, sports and tourism market, promote the construction of credit system of culture, sports and tourism industry, and standardize the culture, sports and tourism market according to law.

(eleven) to guide the county's comprehensive law enforcement organizations to investigate and deal with violations of culture, cultural relics, radio and television, movies, press and publication, sports, tourism and other county-wide cultural, sports and tourism markets, supervise major cases and maintain market order.

(12) To guide and manage the cultural, sports and tourism exchanges, cooperation, publicity and promotion with foreign countries and Taiwan, Hong Kong and Macao, undertake the related affairs of cultural, sports and tourism exchange projects with foreign countries and Taiwan, Hong Kong and Macao, and promote the glorious culture to go abroad.

(thirteen) according to the relevant provisions, to perform the duties related to production safety and ecological environment protection. Responsible for strengthening the construction of talents in this system and this field.

(fourteen) to implement the national policies, laws and regulations on press and publication, film, radio and television, and to be responsible for administrative affairs and press and publication management.

(eighteen) on the division of responsibilities of animation and online game management. The County Bureau of Culture, Sports and Tourism is responsible for the market supervision of animation and online games, as well as reviewing the contents of animation (excluding animation programs in movies and online audio-visual programs) and online game products according to law. Responsible for the supervision of the publishing process of animation works, movies and animation programs, and supervise the online publishing and distribution of game publications in accordance with the relevant provisions on the management of online publishing services. Responsible for the supervision of TV and online animation programs.

6. Tourism safety early warning

Contents of safety inspection of scenic spots in tourist attractions

First, the construction of safety management institutions:

1. Establish a safety production management organization, and provide safety management personnel and necessary communication and transportation equipment as required;

2. Hold regular safety production meetings with meeting records and inspection records;

3, step by step to sign the responsibility for production safety, establish and improve the post responsibility system for production safety and various rules and regulations;

4, management personnel to participate in safety training, and have the corresponding safety knowledge and ability to deal with emergencies;

5. Formulate emergency plans for production safety, fire prevention, theft prevention and emergencies, establish and improve the emergency rescue system, and organize employees of this unit to conduct drills regularly and make records;

Second, improve the safety facilities:

1, in dangerous sections, rivers, rocks, observation decks, etc. Add safety fences, set up safety warning signs, and set up eye-catching signs such as prohibition, warning, explanation and prompt for dangerous amusement projects;

2. Hotels and farmhouses in the scenic area have complete fire-fighting facilities, smooth safe passages and obvious safety warning signs;

3, rafting, rock climbing, mountaineering and other facilities management personnel must have the corresponding safety knowledge and rescue ability, scenic safety facilities and equipment;

4, all kinds of tourist facilities, transportation facilities in good condition, maintenance status signs and warning signs, no sick operation;

Three, improve the emergency medical rescue system, in the main tourist distribution center, tourist reception point announced medical rescue telephone, and signed an ambulance agreement with the nearest hospital.

Four, safe on duty, there are 24 hours on duty.

7. Safety inspection of Tourism Bureau

The differences between the two are as follows:

1. The guide sign is a sign that conveys the information of road direction, location and distance. Its shape, except for position identification signs, milestones and confluence signs, is rectangular or square. Its color, the general highway is blue and white, and the expressway is green and white. Road signs are one of the main signs in traffic signs, which are used to indicate the situation of towns and villages, the direction and distance of destinations, the entrances and exits of expressways, the locations of famous places and so on. Signs used to convey the direction, location and distance information of roads.

Signs are mostly rectangular, which are used to indicate the direction, route, place name, mileage and various facilities, so that all passers-by and pedestrians can easily distinguish them. Signs are one of the main signs in traffic signs, which are used to indicate vehicles and pedestrians to drive in the specified direction and place, and also play a great role in organizing and guiding. The colors of the logo are blue and white; Shapes are round, rectangular and square. Information: Traffic signs are safety facilities for traffic management. They use graphics, symbols and words to convey specific information. It provides road users with information about traffic rules, such as prohibition signs that prohibit or restrict the traffic behavior of vehicles and pedestrians; Vehicle and pedestrian signs; Provide warning information, such as warning signs, to warn vehicles and pedestrians to pay attention to dangerous places; Guiding signs used to convey information such as roads, places and distances; And other traffic signs serving traffic participants, including providing information on tourist attractions. Road sign is a very important traffic sign, which is used to convey driving route information to drivers. Although road information facilities are constantly updated and developed, road sign information is still the main source of road information. Even if the car navigation system is applied, the driver needs to judge whether the route selection is correct through the information of the guide signs.