What are the plans and measures for the collection of property fees?

Once every two weeks, participation content: Dear owner, your household has been owed RMB * * * for property management fee, please pay it at the property management office as soon as possible to avoid additional late payment fees. Thank you for your cooperation. * * * * Property Management Office. Tel: * * * *

2. Telephone collection

First, understand the main reasons for the owner's arrears. It is necessary to clearly tell the owner the amount owed and ask the owner when he can determine when to pay it back.

3. Send a "payment reminder"

Post a letter or stick it on a resident's door or stairs. (Attached)

4, door-to-door communication

First, understand the main reasons for the owner's arrears. Then we can communicate. Plan the questions that the owner may ask and prepare how to answer and explain them. )

5. Legal channels

If the above four methods are ineffective and the amount owed exceeds 5,000 yuan or one year, you can consider sending a "lawyer's letter" for collection. If it doesn't work, take the most severe measures: apply to the court to enforce the "payment order".

6, strengthen the management of fees should start from the functional departments, establish the consciousness of fees and responsibilities, regularly implement the charging items, and assist in formulating solutions; The person in charge of the project should give consideration to both services and fees, and both hands should be hard. It is necessary to understand the charging situation of this project, analyze the reasons for the arrears, seek solutions, and implement the responsibilities at different levels.

Cashiers and customer service personnel are not separated and information is shared. Give full play to the role of the owner's file and remind it regularly. Make a list of the owner's arrears every month and explain the specific situation in detail, put forward reasonable charging suggestions and formulate an appropriate payment reward system.