Why can't I get a message when I call 100861/but10086 can?

Hello, I suggest you confirm the following points:

1. If your mobile phone card is placed in your mobile phone, can you receive messages other than 10086 1 1 normally? If so, the SMS channel is normal.

2. If your mobile phone card is placed in another mobile phone, can you receive the short message of 10086 1 1 normally? If you can, it means that the SIM card itself is fine.

3. If you put another SIM card in your mobile phone, can you receive the short message of 10086 1 1 normally? If so, your mobile phone is fine.

If 1 and 2 are affirmative and 3 is negative, it means that there is something wrong with your mobile phone system. It is recommended to change the mobile phone to the room version.

If 1 and 2 are negative and 3 is positive, it means that there is something wrong with your SIM card or system data. It is recommended to call 10086 on other mobile phones for feedback.

If 1, 2, and 3 are all positive numbers, it means that there is something wrong with the machine card matching. It is suggested to call local 10086 with other mobile phones for feedback, or go to the local lobby for testing.