Taobao sellers don't deliver goods to me, phone calls don't return text messages, and Want Want doesn't return them. Why?

I am an old buyer of Taobao, so don't panic and don't worry in such a situation. Contact the seller, you can log in to Ali Want Want, find the baby, choose to apply for a refund, choose not to receive the goods, and write down the reason why the seller is out of stock or something else. Don't talk to the seller in unexpected chat tools except Ali Want Want (including QQ and SMS). Three days after applying for a refund, click to apply for the intervention of Taobao Xiaoer, save your chat history (only on Alibaba Want Want), purchase order number and screenshot of order status and upload it. If the seller has placed an order for delivery, take a screenshot of the logistics order number. In the case that the transaction is not completed, the money you paid is in the third party of Alipay and has not yet reached the seller's account. So you just need to prove that you didn't receive the goods, and Taobao Xiaoer will handle it directly for you. If you don't know anything, ask again. Remember to adopt and give points. Codeword is very hard, hehe. In addition, I would like to remind you that the freight for a guitar is not much, and the express delivery is calculated by weight. You can help you look at his shop (send me the Want Want number).