China moved in.

This is the transfer process of mobile business. When transferring, both the old owner and the new owner must be present. At that time, because the owner's ID card was registered, that is to say, the owner was an old owner. If the old master is not dead, he can't be away from the disposal site. At present, this situation cannot be handled in the business hall. Imagine, if everyone can change the owner's name with a new ID card at the scene, do they still need the consent of the old owner? I suggest that you can call the mobile customer service phone directly to feed back this situation and ask the customer service staff to help you register and follow up.