What problems does the county magistrate hotline handle?

The basic duty of the county magistrate hotline is to accept the criticism, opinions, suggestions, help and consultation of citizens, legal persons and other organizations on the work of administrative organs in Minquan County, assign the problems reflected by relevant responsible units and forward them to the masses, feed back the processing results, and provide relevant information to the county government in a timely manner.

The problems reflected by all sectors of society through the county magistrate hotline are uniformly accepted by the county magistrate hotline acceptance platform of the county party committee and county government. Answering the county magistrate hotline should be warm and sincere, modest and prudent, patient and meticulous, and listen carefully to the speaker's story; Problems reflected by fax, short message, network, etc. It should be checked once in the morning and afternoon of the working day. For the problems reflected by the masses accepted in the above ways, the staff must register with the hotline in time, and the problems required to be registered must be concise, accurate and well-founded, and at the same time record the time, telephone number, name, work unit or caller's address; Matters requiring confidentiality of callers should be carefully marked and handled in accordance with relevant regulations. Reflecting the problem needs to be read and approved by the main leaders of the county party Committee and the county government. Under normal circumstances, report to the county leaders once every two days; Call to reflect the problem is strongly reflected by the masses, must be resolved immediately or social emergencies, the county hotline office is responsible for timely reporting to the leaders of the county party committee and the county government, and immediately submitted to the main leaders of the county for approval. Leadership instructions shall not be circulated.

The problems reflected by the masses, according to the aspects involved, the difficulty of handling, and the urgency of the matter, take the following four forms:

1, which is to inquire about relevant policies, laws, regulations, industry services, norms and standards, etc., is interpreted by the staff of the county hotline office online or by connecting with relevant departments or units through the county hotline processing system.

2, the need for relevant departments or units to solve general problems, by the county party committee office, the county government office is mainly responsible for comrades approved the relevant units and departments.

3, reflect the problems related to the county's economic and social development or the need for relevant departments and units to handle major issues and emergencies, the county hotline newspaper please the leadership of the county party committee and county government instructions, referred to the relevant county leaders or departments and units for handling. If the problems reflected by the call involve the party committee system, the office of the county party committee shall be responsible for the reading and approval of the leaders of the county party committee; Involving the government system, the county government office is responsible for sending the county government leaders for approval.

Legal basis:

Constitution of the people's Republic of China

Article 3 The state organs in People's Republic of China (PRC) practice the principle of democratic centralism. The National People's Congress and local people's congresses at various levels are democratically elected, accountable to the people and supervised by the people. The state administrative organs, supervisory organs, judicial organs and procuratorial organs are all produced by the National People's Congress, responsible to and supervised by the National People's Congress. The division of functions and powers between the central and local state organs follows the principle of giving full play to local initiative and enthusiasm under the unified leadership of the central authorities.