Personal deeds of excellent project managers

Model essay on personal deeds of excellent project managers (generally 5 articles)

In ordinary daily life, everyone has written stories, and you must be familiar with all kinds of stories. Deeds have the characteristics of triggering and infectivity. I believe that most people have a headache about the material of the story. The following are the cases of excellent project managers (generally 5) that I collected. Welcome to read the collection.

Personal story material of excellent project manager 1 She is the office manager of the service hall of China Mobile Nanning Branch. Since joining the mobile company, she has been studying and practicing the eternal purpose of "pursuing customer satisfaction service" in her ordinary job, taking the unchangeable concept of "communication comes from the heart" and the goal of "creating first-class service and creating a satisfactory window", constantly innovating, forgetting her work and burying her head in her work.

Her service hall is the central hall of the company, with 20 employees. It is a modern business hall with the largest business volume, the largest number of customers and the most complete service functions and facilities in China. She carries out window service in a down-to-earth manner, and actively organizes and participates in various activities while constantly strengthening her own quality.

She led the service hall collective and won the honorary titles of outstanding youth civilization, "excellent women's demonstration post" and advanced collective for several years in a row. All the staff in the service hall serve the public and contribute to the society with practical actions, showing the good mental outlook of mobile employees and being widely praised by the society.

First, strengthen employee training and improve the quality of employees.

She always said that everyone's attitude towards life is an important factor that determines his life. Therefore, she not only strictly evaluates employees, but also keeps learning, whether it is service or marketing. As a hall manager, she first finds her own position and makes work goals and work plans for herself.

Ask yourself how to master the comprehensive business knowledge, how to convey the business knowledge you have mastered, and how to better promote your work through the knowledge you have mastered, so as to master the magic weapon of victory. At work, her carefulness is known to all employees, and the lights in her office are on late every day. She used all available time to study the company's business knowledge comprehensively and carefully, especially how to serve users and how to deal with the market. "When the quality of employees is improved, the corporate image will be enhanced in consolidation", which is what she often says to employees.

Second, carry out service and marketing innovation to create benefits for enterprises.

The service hall is the central hall of the company, which undertakes one-third of the company's business volume. Therefore, the service hall plays a very important role in the company. With the intensification of market competition and the gradual maturity of customers, only by producing something with its own characteristics can we improve customer loyalty in the competition. Through gradual exploration and bold creativity in her work, she organized employees to stand guard in the service, and constantly innovated in marketing, so that the maximum daily turnover of campus marketing reached 500 excellent results.

She also organized sales staff to analyze and discuss the marketing of the business hall, and made marketing plans and marketing methods every day. She set an example for employees with practical actions. Under her leadership, everyone made suggestions and came up with many good marketing ideas. Implement different marketing strategies in different festivals throughout the year; Introduce new business to all employees, so that customers can understand a new business when they leave the business hall; In many marketing efforts, we have achieved excellent results, condensed the collective strength and wisdom of the office, narrowed the distance with customers and retained a large number of valuable customers for the company.

Third, adhere to the first-class service to win the trust of customers and establish a good industry style.

Service starts from the heart. She said: "Only by starting from the customer's needs, understanding the customer's feelings and truly understanding the different needs of customers can we truly grasp the customer's heart." She knows that as a hall manager, she shoulders great responsibilities, and her words and deeds represent the company's image and are related to the company's interests. "Enthusiasm without wisdom is like groping in the dark."

Therefore, she constantly improves her service quality and professional level. Daily service "speak more, see more, help more and walk more", and achieve "words, eyes, hands, feelings and spirits". In normal work and life, we should pay attention to improving our service consciousness, take every opportunity to learn theory, improve our theoretical level and learn advanced service experience to guide our service work. With full enthusiasm, earnest and down-to-earth attitude, good professional quality, strong dedication and sense of responsibility, she conveys China Mobile's care for customers with youth and wisdom through the important external service window of the mobile communication service hall.

Fourth, change the thinking of work and make silent dedication.

From manager to middle manager, and then to mobile market, she completed the original accumulation of business knowledge, the natural transition from front desk to back desk, and the role change from participating in operation to organization and management. Here, it is full of depositors' trust in her; Here, she has condensed her hard work and sweat in the past few years; Here, although there is no smoke of war, it is full of money, fame and fortune, honesty and poverty.

There are no holidays here, only minutes and seconds of silent progress. She knows in her heart how many businesses and activities there are, how many roads she has traveled, how much sweat she has shed and how many seeds of hope she has sown. Anyway, she can't tell clearly. Over the years, she has been conscientious, conscientious, diligent in learning, strict with herself, constantly maturing her political thoughts, constantly enriching her work experience, and constantly increasing her knowledge reserve, and silently dedicating herself to the practical platform of displaying her talents.

Fifth, pay attention to the influence of the campus and explore the market of high-quality students.

As the head of the campus marketing team, she led the team in the hot sun at the railway station with a high temperature of 39℃. One day at work 12 hours, she fell down with fever. She persisted and finally broke through the excellent results of 10000 figures. She often said: heaven and earth are born, and one must have his own career; Be diligent every day when you are alive.

For her favorite mobile business, she always abides by the motto of "diligence, dedication, prudence and integrity" and leads the market to make great strides! She has done nothing earth-shattering. She is just an ordinary employee of China Mobile Communication Company. In an ordinary post, engaged in ordinary service work, she is full of enthusiasm, based on her post, and writes a new chapter for the future of China mobile communication!

Personal story of excellent project manager 2 In recent years, there is a foreigner in Botou village who likes to wander around the village from time to time and worry about the people. He is the manager of Xiaxian Guangju Magnesium Company.

Xx, 42, was originally an ordinary farmer on the north slope of Wenxi. Originally working in a magnesium factory in Wenxi, after several years of hard work, he became the chairman and general manager of Xiaxian Guangju Magnesium Company. Because he is proficient in magnesium industry, well managed, good at leading the way and brave in pioneering, Guangju Magnesium Factory is thriving in his hands and has strong financial resources, and has become a well-known "enlightened boss".

He made a fortune in Botou village, but he was rich and virtuous and never forgot to repay the villagers in Botou village.

When he saw that a teaching building was going to be built in the village, he offered 20 thousand yuan to support it. Seeing that Botou village is big and there are many elderly people, burning coal every winter is a big problem, and he immediately decided to send several tons of good coal to the village elderly association every year. Every year, on the Double Ninth Festival, he will take solatium and money to Botou to attend the festival for the aged. In recent years, he has donated more than 7,000 yuan to Botou Village Senior Citizens Association, not to mention burning coal for one year. He said that the old man in Botou Village is my old man.

He saw that people and animals in Botou Village had difficulty in drinking water, so he discussed with the village chief, "I have covered the problem of drinking water for people and animals in the village." These years are only tens of thousands of dollars. When he saw that there was a muddy road and the village road began to harden, he cut his hand and paid 50 thousand yuan. Last year, fires broke out in five new houses of Wang Zhanbao in the village. When he heard about it, he gave it to Yuan. He said that the difficulty of Botou people is my difficulty. In the past two years, with the global financial crisis, the benefits of magnesium plants are not very good. However, he still sent milk, crutches and 3000 yuan in cash on the day of the old people's day, and delivered a warm speech at the conference. The people in Botou Village were very moved, and it became a much-told story in Shiliba Village. Immediately after the Wenchuan earthquake in Sichuan, 20,000 yuan was sent to support the disaster area.

Today, there are more than 100 people working in this factory in Botou alone, and more than 300 people in the surrounding villages are employed in the magnesium factory, and the monthly salary exceeds 1.800 yuan. In recent years, Botou Village has become rich, with tall buildings, more wives and bulging pockets. This is inseparable.

He always insists on "three cannot be changed, three cannot be changed": environmental protection policies cannot be changed, and national profits and taxes cannot be changed; The salary paid on the 20th of each month cannot be changed, and the welfare of workers cannot be changed. Military management cannot be changed, and caring for Botou public welfare cannot be changed.

This year, when celebrating the 60th birthday of * * * and China, the company organized basketball, table tennis, tug-of-war and singing competitions, which enriched the cultural life of employees.

With a grateful heart, grateful society, grateful Botou people. He is full of ambition to turn the company into a large enterprise with an annual output value of over 100 million yuan and a profit of over one million yuan.

Personal story material of excellent project manager III. First, pay attention to management like "embroidery"

The management of gas stations focuses on details and execution. "Five management innovations" were explored, summarized and refined by her in the process of implementing refined management of gas stations. In the past, the manhole covers of oil storage tanks in gas stations were all made of concrete, which was very heavy and difficult to open. Later, the steel chute iron plate was used, which was bulky and easy to rust, and it was still very difficult to push and pull. Carefully study, carefully ponder, change to aluminum mold, beautiful and light, you can lift it with one finger. The oil unloading port of the oil storage tank is closed with a pressure ring cover, which is a risk point of oil unloading. So she made a big fuss about the oil unloading port, added manual gate valves, installed locks, and implemented "one key opens one lock" to prevent oil unloading accidents. On one occasion, a gas station employee casually said, "The flange is rusty and it is difficult to open." The speaker has no intention, but the listener has intention. She welded an umbrella-shaped rainproof hat above the flange, brushed it with silver powder, and integrated it with the snorkel of the breathing valve, so there was no need to worry about the flange being rusted by moisture.

Having tasted the sweetness of management innovation, she further pondered the detailed management of gas stations. "Five uses of a towel" is one of them. The new towel is used in the convenience store first, then changed to the office as a rag, and then wiped the business room, equipment and oil hose in turn before being thrown away. This not only makes full use of goods, reduces costs, but also cultivates employees' awareness of saving. The fuel hose is pulled all over the floor, which is unsafe and easy to be damaged when people step on the car. After repeated tests, the 6-meter-long hose reel has two and a half turns, and the 9-meter-long hose reel has three and a half turns. Left gun right, right gun left, neat and beautiful, standardized and unified, known as "snake hose reel method." In this way, she summed up and refined nine management methods, such as "employee instant training method", "pre-job state adjustment method" and "manager walking management method", which effectively improved the management level of gas stations.

Second, treat customers like "relatives"

20xx 65438+ 10 month, was appointed as the manager of Dashiba gas station, the first women's gas station of Chongqing Company. At that time, there were six social gas stations within 3 kilometers around the gas station, and the market competition was fierce. She led employees to run offices, enter factories and mines, go to construction sites and actively explore markets. Duixin

Customer, she sends business cards, refuels in person and understands information; For old customers, she calls, sends text messages, greets early on holidays and sends blessings on birthdays. In less than a year, the number of regular customers at Dashiba Gas Station exceeded 200, and the daily sales increased from 5 tons to 18 tons. Now it's a famous model station.

20xx 1 1 month, a construction site needs oil. Because of the rainy and slippery road, the tanker got stuck in the mud pit and couldn't climb up a few kilometers away from the construction site. She went to the construction site with one foot deep and one foot shallow, and found an excavator to pull. In just 5 kilometers, it took more than two hours to break three wire ropes and finally send the oil to the construction site. Later, I learned that some social gas stations were unwilling to deliver oil because of the rain, so they tried to dial the number of the gas station. Since then, the construction unit has become a frequent visitor and sincere friend of this gas station. The gas station built a fire-fighting sand pool, and he sent a car to transport bricks and river sand; When the gas station repaired the land, he offered to send stone cement.

Third, build a gas station like "building a house"

Most employees in gas stations are market-oriented, active and mobile. To make employees "feel at home in love stand", gas stations have to be like "home". Zhang Hui, 19-year-old oil worker, lives in rural Anhui province, and he left home to work in Chongqing alone, which is particularly unaccustomed. Teach her to learn computer by hand and take her to the streets to buy clothes and see the scenery on rest days. She dressed her in bright China oil overalls, took photos in front of the tanker, in the dormitory and in the office, and sent letters back to her hometown. Zhang Hui's parents wrote in their reply: "Don't worry, we will give our daughter to you and China Petroleum."

There was a re-employed worker who suffered setbacks in marriage and business and was emotional. Suggest that such people return to the company. She knew his difficulties, understood his feelings, approached him on her own initiative, talked with him, helped him modify his ill-fitting work clothes, encouraged him to learn petroleum knowledge and operation skills, and arranged for him to be a "security officer". Gradually, he changed, his attitude became better, his work became active, and his service became enthusiastic. What he often says now is: the gas station is my home.

As a gas station manager, she always keeps the staff warm and cold in mind. Employees have difficulties in family life, and she volunteered to donate money; Employees have weddings and funerals at home, and she runs around eager to cook; The employee was ill in hospital, and she accompanied him for examination and treatment. In the cold winter, she let everyone have a warm handbag; intense heat of summer

God, she made everyone drink a bowl of mung bean soup to prevent heatstroke and cool down. After working as a gas station manager for more than several years, she insisted on giving 100 yuan to subsidize the food in the canteen of the gas station every month, and accumulated more than 5,000 yuan to solve the difficulties for employees. She treats her employees as brothers and sisters, and employees also treat her as bosom friends. They have something to say and are willing to talk to her and consult her in advance. Usually people don't call her "manager", but affectionately call her "red sister"

In fact, China Petroleum has many gas station managers like her, and she is just one of them. Every gas station is a gem flower, and every gas station manager is a "flower protector". With painstaking efforts and sweat, diligence and wisdom, responsibility and loyalty, they strive to promote the oil and gas sales of China Petroleum! Come on for China to stimulate domestic demand!

Excellent project manager's personal story material 4 He is the general manager of XX Eco-aquaculture Co., Ltd. and the president of the first Young Entrepreneurs Association of XX. He is Jiang Yuancheng.

He is only 29 years old this year. With all his energy and persistent willpower, with excellent ability and professionalism, he was gradually promoted from a college student who just left school to the general manager of XX Yuanxin Ecological Breeding Co., Ltd.

In July 2006, Jiang Yuancheng, who graduated from vocational colleges, immediately entered Zhenjiang Weite Pharmaceutical Company to engage in after-sales service of poultry diseases. When he first arrived at the company, he was assigned to work in the northern branch. In such a place far away from home and unknown, the working environment is very difficult, but Jiang Yuancheng still loves his job very much. He is determined to move forward step by step, even though people around him have left, he remains firm. With his perseverance and persistence, he gradually adapted to the difficult working environment and became a model for young employees in the company. He said that he always had a belief in his heart, "I am a newly graduated college student without any practical experience. I have to do it step by step. I want to learn more and master the technology. " During these two years of hard work, he often actively communicated with aquaculture professionals, personally participated in aquaculture, and worked hard to practice experience. Two years passed like a day. In this process, he has made great progress and broadened his horizons.

In 2008, he was fortunate to work in XXXX Technology Co., Ltd., one of the best veterinary drug companies in China. This opportunity is hard-won for him, and it also deepens his love and passion for his work. In his work, he develops strengths and avoids weaknesses, and applies what he has learned. By participating in the cooperation between the company and the aquaculture entrepreneurs he came into contact with, he had a deep understanding of aquaculture automation. On this high-end platform, he saw a broader future, which led to the idea of starting his own business. After nearly two years, I resigned at the beginning of 20 10 and started my own business with all my savings and loans. He carefully planned the enterprise, constantly explored and revised it, successfully completed the infrastructure construction of the farm, and soon put it into normal operation. His career has just started, but he has experienced a risk shock. At that time, the laying hen market was in a downturn, and the domestic aquaculture industry was in darkness. But he didn't sit still, but started with how to maximize the benefits of laying hens, changed his thinking, broke through the tradition of traditional aquaculture and started a new farming model. On 20/0/2, Kloc successfully registered XX Yuanxin Ecological Breeding Co., Ltd., which has been honed by wind and rain, and now it has successfully become an ecological modern farm, making the breeding industry a model of characteristic circular agriculture.

Personal story of excellent project manager 5 XX, general manager of Sichuan-Chongqing sales company of Huatong Electromechanical Group, relied on the word "diligence" and worked hard to lead the employees of the company not only to firmly occupy the Sichuan-Chongqing market, but also to make their business more lively and snowball, and their performance increased year by year, which became a banner of the group company. Huang was named "Top Ten Sales Elite in Yueqing City in 20xx" by Yueqing Supply and Marketing Cooperatives. The company he led won the first prize of Huatong sales for several years in a row and the special prize in 20xx. Huang is currently the general manager of Chuanyu Sales Company of Huatong Electromechanical Group, which can be said to be an outstanding representative of Wenzhou people. Before joining Huatong, Huang worked in business circles in Hebei, Beijing, Shaanxi and other places for 8 years. At the end of last century, the country made a major strategic plan for the development of the western region. Huang, who has a good economic mind, saw business opportunities from it. He resolutely decided to give up Hebei and Zhao Yan, which he called his second hometown, and move to Chengdu, a city in the west.

To quickly open up the sales market, there must be good projects. Huang and Huatong are predestined friends. Soon after he came to Chengdu, he chose Shanmen Transformer Factory (the predecessor of Huatong Electromechanical Group Co., Ltd.) with first-class product quality and certain popularity and credibility in the market, and became the general agent in Chengdu. Since then, he started his own entrepreneurial dream in Chengdu.

The successful experience of Wenzhou people may be summed up a lot, and diligence has become their true nature. Talking about the success of starting a business, Huang summed up one word-diligence. He said: diligence is manifested in the diligence of eyes, feet and mouth. Attentive is to be good at observing things, finding problems, looking for business opportunities and finding target customers; Full service is to visit the target customers on the spot, not once or twice, not twice or three times, until success; Word of mouth is to communicate with customers more, listen to their demands and complaints, explain our services carefully and publicize our culture.

Once, Huang learned that a large enterprise in Chengdu was planning to purchase a batch of mechanical and electrical equipment. In order to make this enterprise use its own products, he visited customers 38 times for 8 months in a row, and took pains to explain the advantages of products, introduce the services of the group and publicize the corporate culture. Although "I broke my leg and worn my mouth", I finally paid the price. Huang not only "settled" the first cooperation with the enterprise, but also turned the enterprise into a gold customer of the group, with a contract turnover of about one million yuan every year.

Huang is not only a wharf, but also a wholesale and retail enterprise, and his business is booming. His "diligence" is not only reflected in sales, but also in service. He invited professional engineers as technical service directors, established a customer service network, bought two trucks, and equipped with eight full-time customer service staff to provide quality services to users at any time.

Huang used the word "diligence" to enter the market, influenced a team with the word "diligence", cultivated the enterprising spirit of Sichuan-Chongqing sales corporation, and ensured that the sales market became bigger and bigger and the benefits were booming. At present, the company he led has set up 57 sales branches, signed 23 special dealers/KLOC-0 and more than 30 supporting distributors, basically realizing the management pattern of urban-rural network integration. In recent years, the company's sales performance has increased at an average annual rate of more than 40%. In 20xx, it has exceeded the sales of 20xx million yuan, ranking in the forefront of sales of group companies for several years in a row.

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