JD.COM Mall hasn't delivered the goods yet. How to cancel the order?

Procedures and methods for canceling orders in JD.COM are as follows:

1. First, open the order details. If the goods in the order tracking have not been shipped, you can click "Cancel Order" in the upper right corner of the order.

2. In addition, find "Cancel Order" in the front desk help center of the mall, click to enter the order interface, and then select the corresponding order cancellation.

JD.COM(JD.com) is a self-operated online retail enterprise in China. Founded by Liu in Zhongguancun, Beijing on June 1998, its subsidiaries include Mall, Jingdong Intelligent, O2O and overseas business department. JD.COM is a China e-commerce company headquartered in Beijing. By the first quarter of 20 18, the platform had 30180,000 active users. The company was founded by Liu on July 2004 1998, and its retail platform was launched in 2004. It started as an online magneto-optical store, but soon diversified, selling electronic products, mobile phones, computers and similar products. The company changed its domain name to 360buy.com in June 2007, and then changed it to JD.COM on 20 13.