Why can't I find the text message on the website when my mobile phone receives it?

When the online business hall inquires about the short message list, it can only find the number of the short message, but not the content of the short message.

1. When inquiring about the arrears information of mobile phone number, directly call customer service 10086 for inquiry.

Second, after logging in to the mobile online business hall, you can check the phone bill balance information on the login home page.

Third, pay attention to the inquiry of the official account number of WeChat 10086 in the province where the mobile phone number is located.