How to inquire about personal loan information

For personal loans handled by China Merchants Bank, you can query the issued loans through self-service channels, including: repayment date, repayment method, remaining arrears, number of remaining installments, quota, start/expiration date of quota, loan status, etc. If you can't find a loan through the following channels, it means that you don't have a loan in our bank ~

1. Mobile Banking: Please check the repayment date of the loan, the amount to be repaid, the start date/expiration date of the line, the number of remaining periods, etc. In all my loan records. After entering the page, click on the loan, and you can query the repayment method, interest rate, loan status and other information.

Tips:

① If it is a provident fund loan, you need to contact the local loan handling bank or provident fund management center.

② If you can't find it through this interface, you can contact online customer service to try to understand the reason.

2. Premium Key Professional Edition: You can log in to the Professional Edition and click All-in-One Card-Loan Management-Personal Loan Inquiry to inquire about loan information.

Tips: At present, the Professional Edition doesn't support Mac system, so Apple computer can't log in to the Professional Edition.

3. Loan invitation App: If your loan from China Merchants Bank has been issued, please log in to the loan invitation APP, click Loan Management-Loan Record, and then click the applied loan to inquire about the loan details.

(Response time: June 23, 2022. The above contents are for your reference. If there are business changes, please refer to the latest business rules. )

Tips: If you have any questions, you can call the official customer service hotline or contact China Merchants Bank APP for online customer service consultation.