How to make an appointment to change a card at BOC Personal Mobile Banking?

China Bank Personal Mobile Banking Debit Card Appointment Replacement:

You log in to BOC Personal Mobile Banking, click on the card in account management, enter the account details page, click on the "Card Management" icon, and then click on the "Appointment Card Change" menu to change the card according to the page prompts.

System card number, customer name, original card product name, new card product name, card replacement time, suggested fee, etc. And judge the name, address and telephone number of the card receiving outlet displayed by the card issuing bank. You need to fill in the customer's name (in capital English or pinyin) and mobile phone number. The mobile phone number filled in is only used for this business notice. If you need to change the card address, please click "Change Card Network" after the card network name. Click "Select" after confirming the outlets, and the name of card outlets will be changed on the application page. Click "OK" on the application page, and the system will display that the reservation was successful. After the reservation is successful, you will receive a notification message, prompting you: 4 digits after the last number of the BOC debit card, how many days it will take to get a new card, and the name and address of the card collection outlet.

Tips:

1. The system will automatically deduct the cost of replacing the new card when making an appointment to change the card. You need to ensure that the status of the old card account is normal and the RMB balance is sufficient. The amount of fees will be clearly displayed on the application page, and there may be differences between different card types and different tier-one branches. The related expenses are deducted from the replaced BOC debit card in real time when the customer submits the application, and the deduction can be inquired through the account transaction details under account management.

2. The page of successful reservation will show the time required for card replacement, and the time required for card replacement of tier-one branches will be different.

3. Inter-provincial collection is not supported for the time being.

4. For special products such as military insurance cards and social security cards, it is limited that it is not allowed to make an appointment to change cards.

5. If you have submitted an application for card replacement by appointment, but haven't picked up the card at the counter, you will get an error when you click the function of card replacement by appointment again: this card is in the state of card replacement by appointment, and cannot be processed repeatedly.

The above contents are for your reference. Please refer to the actual business regulations.

If you have any questions, please contact online customer service of Bank of China.

You are cordially invited to download and use China Bank Mobile Banking APP or China Bank Cross-border GO APP to handle related business.