The mobile phone can accept and send short messages, but it can't answer the phone. What happened?

The mobile phone can accept and send short messages, but it can't answer the phone. What happened? It depends on whether this situation is for a specific calling number or all numbers.

If you just dial a number to draw a conclusion, it may be that there is something wrong with your or his mobile phone. The line is busy. Signal difference. Or turn it off.

If it is a common problem. May be: there is something wrong with your mobile phone settings.

BBK mobile phone can send text messages but can't answer the phone. What happened? If the phone can't make a call, I suggest you use the following methods to solve it:

1, restart the phone.

2. Confirm whether the mobile phone has phone charges.

3, it may be a network signal problem, you need to try another environment.

4. Try to replace the SIM card.

5. Go to Settings-More Settings-System Upgrade-Check and update your mobile phone system.

If the above methods can't solve your mobile phone problem, please take your mobile phone to our after-sales service center for processing. The address and contact information of the after-sales service center can be found in the Settings-More Settings-After-sales service menu.

9300 can send text messages, but can't answer the phone! What's going on here? Hello:

According to your description, please try the following steps:

1, check whether the network signal is stable.

2. Inquire about the phone bill balance.

3. Replace other calling cards

4. Uninstall the self-installed third-party software.

5. Back up telephone data (phone book, text messages, pictures, etc. ) and restore the phone to factory settings (Settings-Reset-Restore Factory Settings).

Welcome to Samsung Electronics official website for more information:: support.samsung ..

Cell phones can make calls, but they can't surf the Internet or send short messages. What happened? If you can't surf the Internet through mobile data, suggestions: Note: If you surf the Internet in different places, please turn on your roaming function first: Set-More Networks-Mobile Networks-Data Roaming (Set-Data Usage-Menu Key-Data Roaming) 1. Make sure that the SIM card of the mobile phone is enabled for Internet access. 2. Pull down the screen top curtain, light up the mobile data, and turn off the WLAN. Note: If the mobile phone is dual-card dual standby, you need to switch SIM card 1/SIM card 2 to surf the Internet. Operation: Settings-Move data-Open the slider in the upper right corner of the screen (green means open)-Use card 1 data/use card 2 data (at present, most telecom CDMA dual-card mobile phones on the market do not support using GSM card to surf the Internet). 3. Reset the Internet parameters (Settings-More Settings-Mobile Network-Access Point Name-Menu Key-Reset to Default Settings), and try to turn off and restart the phone after the reset. 4. Create a new APN: Settings-More Settings-Mobile Network-Mobile Access Point-Access Point Name-Menu Key-Create a new APN (parameters can be consulted with the network operator). (Settings-More Networks-Mobile Networks-Mobile Access Point-Access Point Name-icon in the upper right corner of the screen) 5. If the above operations fail to solve the problem of being unable to access the Internet, please change the SIM card of another mobile phone and try again, or try again at another time or network environment. 6. Back up data (contacts, text messages, pictures, etc. ) and restore factory settings (Settings-Reset/Privacy/Personal-Restore Factory Settings). 7. Try again after upgrading your phone. 8. If the problem still exists, it is recommended that you take the purchase invoice, maintenance card and mobile phone to the local service center for professional engineers to help you test.

Mobile phones can send and receive text messages, but they can't make phone calls.

1. Restart the phone.

2. Clear the cache of the mobile phone: Settings-Find "Application Manager"-(All)-Mobile phone (phone)-(store)-Clear the data (the operation path of different models of mobile phones may be slightly different).

3. Some machines support resetting the calling place. It is recommended to try: mobile phone (phone) icon-more-settings-calling place-menu-reset settings (reset settings).

4. Try to uninstall the recently installed third-party software.

5. Please back up the data in your phone, and then restore the factory settings.

If the problem still exists, it is recommended that you take the purchase invoice and three-guarantee certificate to the nearest after-sales service center for testing.

Mobile phones can't send text messages or answer phones. What's going on here? Move 1, and restart the phone.

2. Call 10086 to ask if the customer service mobile phone is registered with the call barring service, and ask if he can help cancel it.

3. Look for it in the phone settings. Call barring with call waiting and call forwarding. See if you registered yourself.

4. As a last resort, it is certainly possible to back up the address book, pictures and text messages and restore them to the factory.

My mobile phone can't answer the phone and send text messages. What's going on here? Then find an after-sales reinstallation system.

What if the mobile phone can receive short messages but can't send them? If Samsung mobile phone can't send SMS, the suggestions are as follows:

1. Check whether the phone bill is sufficient.

2. Check whether the information center number is entered correctly: information-menu key-settings-SMS settings-information center-set the information center number (please contact the local network operator for the information center number, and the telecom card is not set with the information center number).

3. Try to replace another SIM card.

4. Check whether the machine has a firmware/system update push notification. If so, please upgrade the mobile phone to the latest version.

5. If it is invalid, please back up data (contacts, multimedia files, etc.). ) and restore the machine to factory settings. (Note: Please back up the relevant materials before updating the version or restoring the factory, so as not to affect the use. )

The mobile phone can answer the phone and send text messages, but the 4G network cannot be used. What happened? If the mobile phone can't use the 4G network, I suggest you:

1. Check whether the phone/tablet supports 4G network.

2. Whether to use the mobile phone card with 4G service, I suggest you contact the network operator to open 4G service.

3. Check whether the 4G network mode is enabled: Settings-Connect-More Networks-Mobile Networks-Network Mode-Select the 4G/3G/2G(LTE/WCDMA/GSM) network mode (some mobile phones do not support changing the network frequency band).

4. Confirm that the location has 4G network coverage.

5. Try to shut down and restart.

6. Back up data (contacts, text messages, pictures, etc.). ) and restore the factory settings.

If the problem still exists, it is recommended that you take the purchase invoice, maintenance card and machine to the local Samsung after-sales service center, and professional engineers will help you test it.

Why can I make phone calls, send text messages and receive text messages, but I just can't answer the phone? See if your mobile phone is equipped with an incoming call firewall or some third-party software with antivirus or incoming call interception. In addition, whether to set unconditional transfer. These all need a little bit to find. Really can't. I suggest deleting all the software and restoring the factory settings of the mobile phone. It should be solved. Back up mobile phone data in advance.