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Is it easy to return goods in JD.COM? Now

Simple. As of April 26th, 2023, the return process in JD.COM is very simple, with great emphasis on customer satisfaction. If the goods purchased in JD.COM have quality problems, damages, etc. , you can apply for a return within 7 days after receipt. The operation of returning goods is very simple. You just need to select the reason for the return and submit the application on the interface, and then wait for JD. COM recognition. After the application is successful, you can use the return address provided by JD.COM to send the goods back. Users need to pay attention to insurance and packaging issues when sending back the returned goods, such as preparing appropriate packaging materials to protect the goods from further damage or loss during transportation. When the courier company returns the goods to JD.COM warehouse, JD.COM will complete the refund operation within 3-7 working days. The refund amount will be returned to the original payment account. After the refund is successful, you will be notified by SMS or email. Therefore, it is relatively easy to return goods in JD.COM.