Joke Collection Website - Public benefit messages - Is there a SMS reminder for shopping and delivery on Tmall?

Is there a SMS reminder for shopping and delivery on Tmall?

No, if you send text messages to buyers after purchasing goods, you will follow the rules of different stores. Only a few stores support SMS to remind delivery.

Tmall sellers usually deliver goods in 48 hours, and Taobao sellers usually deliver goods in 3 days, which is 72 hours. If delivery is delayed, the seller will communicate with the buyer.

In the buyer's payment, in addition to the customization, pre-sale and delivery methods for specific goods, if the delivery time is not set to be delivered within 3 days, please deliver the goods according to the specified time, and the movable goods need to be delivered according to the requirements of the activity to avoid unnecessary complaints.

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Taobao Mall Rules:

Article 74 "Delayed delivery" refers to the failure of the merchant to actually deliver the goods within 48 hours after the buyer pays the price, or the failure of the merchant to actually deliver the goods within the agreed customized time, except for special items.

Pre-sale or other special circumstances damage the rights and interests of the buyer. The delivery time of the merchant is subject to the time recorded by the courier company system.

Except for special categories and special circumstances, if within 48 hours before the buyer pays, the merchant indicates that the goods cannot be delivered for some reason, and the goods information shows that there is sufficient inventory, the goods will be removed from the shelves.