I received the loan information of mortgage loan 65438+ 10/6, but I haven't received the repayment information on February 2 1. What's the problem?

The information was delayed, or the bank did not send the information in time.

If the mortgage has shown the loan, but I haven't received the loan information, it may be because:

1. The information was delayed, so the customer did not receive the information;

2. It may be that banks and lending institutions haven't had time to send information, and customers naturally haven't received the loan notice;

3. Banks and lending institutions may sometimes accidentally make omissions, so they don't send information to customers;

4. If the SMS interception function is set on the customer's own mobile phone, the SMS sent by the bank or lending institution may be intercepted as spam, and the customer thinks that it has not been received.

Usually, after the mortgage loan is successfully received, the customer will receive the notice from the bank or lending institution within one or two days, and if it is fast, it will often be received on the same day. If the message is not received after a few days, customers can check the spam messages in their mobile phones to see if the message is blocked. If no information is received, the customer can call the bank or lending institution to confirm whether it is a real loan.