The new card cannot send and receive SMS.

If the mobile phone can't send and receive short messages, you can try to restart or replace the mobile phone for testing, and check the following reasons:

1. SMS center number is not set correctly. Please re-enter the correct SMS center number (+861301kloc-0/30500 or 008613065438);

2. No signal or low battery;

3. Because the system is busy during the holiday short message sending peak period, it is suggested that you try again later or avoid the sending peak period;

4. The sending format is incorrect. If you send a short message to PHS users, you need to add the area code before the number;

5. The short message sending time exceeds 24 hours;

6. The mobile phone shields the short message sending function;

7. Blacklisted by SMS;

8. Insufficient quantity balance;

9. SMS inbox and outbox are full.

If the above reasons cannot be solved, you can contact the local manual customer service or go to the business hall to confirm whether the SMS function is enabled and hand it over to the staff.