Troubleshooting for online booking of driving license test

Question 1: What should I do if I don’t receive the SMS verification code?

Answer: When you make an appointment for the exam, click the "Get Verification Code" button to remind you that the text message has been sent, but you have not received it. There may be two reasons for this situation: First, there may be a delay in sending the verification code due to the large number of visitors and online reservations. Please try again in a few hours. Second, some mobile phones have a spam SMS interception function, and verification code information SMS messages are intercepted by mobile phone software. At this time, just close the interception software and click again to get the verification code. Third, even if the above two situations are excluded, the mobile phone cannot receive text messages. At this time, you have to contact the driving school salesperson, who will report whether your personal information is correct. Each person can get 3 verification codes per day. If you don't get it successfully, please try again the next day. The verification code you get every day is only valid for that day.

Question 2: How many places do you put it every day? What is the delivery time?

Answer: Currently, the online self-service reservation platform allocates test quotas for small cars (C1 models) and large cars (B2 models) every day, and the allocation time is 9:00-11:00 every morning. For specific examination dates and quota arrangements, please pay attention to the "10-Year Exam Reservation Schedule".

Question 3: After clicking to make an appointment, the system prompted me that the appointment was successful. Why didn’t I receive a message confirming that my appointment was successful?

Answer: When making a reservation, I only received a verification code text message or did not receive a successful reservation text message after clicking "Reservation". There may be two reasons for this: first, when you click "Reservation", the system may not receive a text message indicating that the appointment is successful and does not consider the appointment to be successful; second, if there are too many appointments at the same time, there may be a delay in sending text messages. At this time, you can enter the "Reservation List" of the system to check whether your reservation is successful. If your information is in the appointment list, it will be considered a successful appointment even if you do not receive a successful text message.

Question 4: Why did the system prompt me “Please enter the correct verification code” after I entered the SMS verification code?

Answer: If the verification code input prompt is incorrect, please carefully check the size of the letters "I", "O", "S" and numbers "1", "0", and "5" in the verification code Write the difference. The letters involved in the verification code are usually entered in uppercase letters.

Question 5: Why does the system prompt me that the date of failure for subject 2 and subject 3 is less than ten days, or prompts me that I cannot make an appointment for the exam after the date of passing subject 1 is less than XX days?

Answer: According to Order No. 123 of the Ministry of Public Security, there are strict time intervals for examinations. Therefore, when some students make an appointment for the exam, because the interval between the appointment date and the unqualified date is less than ten days, the system will prompt "The current number of unqualified days is less than ten days, and the appointment cannot be made." There are also some students who cannot make appointments for Subject 2 and Subject 3 exams within 20 days, and Subject 3 exams within 30 days. The system will prompt them that they cannot make an appointment for the exam.

Question 6: The phone number I am using now is an out-of-province number or is different from the number I used to report the time at the time. How to change it? Or my number has been reported to the driving school salesperson for modification, but the system still prompts that my number is inconsistent with the registration, what should I do?

Answer: Currently, text messages sent by this website can only be used by users in Yunnan Province. If users outside Yunnan Province need to make an appointment or change their number, please contact the driving school salesperson. If you have reported it to the driving school for modification but still cannot enter the system, please contact the driving school salesperson to confirm whether it has been modified. The modified number can be used immediately.

Question 7: I successfully made an appointment for the subject 2 exam. what do I do?

Da: Students who have successfully made an appointment for Subject 2, please inform them before the exam at 1:00 pm the day before the appointment date in the conference room on the third floor of the Haoyuan Restaurant. At that time, the staff will take roll call according to the appointment list, and those who are not called will not be able to take the exam.

Question 8: I have successfully made an appointment for the subject three practical road test or have passed the subject three practical road test. How to make an appointment for Subject 3 Safe and Civilized Driving Knowledge Test?

Answer: Students who have made an appointment for the actual road test of subject three, please attend the pre-test notification and take the test at the starting point of 8:30 on the day of appointment. After passing the actual road test in subject three, they need to notify the driving school salesperson to check whether the relevant materials of your driving file are complete and meet the standards. If correct, all driving school sales staff will report to the test center to make an appointment for Subject 3 Safe and Civilized Driving Knowledge Test.

Question 9: If there is a problem when making an appointment, where should I leave a message for consultation?

Answer: This website now provides a message function for students. Students who need to leave a message for consultation can leave a message on the message board after verifying the information. We will respond within one working day after reviewing the message. When viewing replies, click the message content field in the message board. If the website's slow response system does not prompt the message to be successful, please do not click the "refresh" message function continuously or repeatedly. If found, upon verification, the student will be punished by suspending the examination business for three months.

Question 10: Why is it prompted that the reserved quota is full after knowing when the quota will be released, and then logs in to the website during this time period, receives the SMS verification code, and clicks the "Reserve" button?

Answer: Due to the large number of people who need to make reservations for the exam, it may happen that the seats are reserved within a few minutes to a few hours after the quota is allocated. Please check the "Examination Appointment List Within Ten Days". If the system prompts that the reservation quota is full, please try again the next day.

Question 11: I want to make an appointment for the exam, but after entering my personal information and clicking OK, the system prompts "I haven't registered yet"? Answer: In this case, the system may not be able to compare your identity information. Please try again in a few hours. If the system still prompts "Not registered yet", please contact the driving school salesperson to report to the test center and compare your identity information.

Question 12: I can leave a message here to apply to reserve an exam spot for me. Is it because of an emergency or because I am going back to school soon?

Answer: This website is open to all driving test students. Based on the principles of fairness, openness and impartiality, the quotas allocated when making reservations are fair to every student who makes an exam reservation.

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