What should I do if I lose my ticket to travel to travel itinerary?

If the ticket is lost, it should be reported to the airline or its sales agent in writing immediately. If the ticket has been fraudulently used or returned before applying for loss reporting, the airline will not be responsible. After applying for loss reporting, if it is verified that the ticket has not been fraudulently used or returned, the refund formalities shall be handled within 30 days (usually one year) after the ticket expires.

"China Civil Aviation Passenger and Luggage Domestic Transportation Rules" stipulates:

Article 26? If the fixed ticket is lost, the passenger shall provide proof to the carrier before the scheduled departure time of the flight 1 hour, and the carrier may reissue a new ticket for the flight. Re-issued tickets are not refundable. ?

Article 27? If the abnormal ticket is lost, the passenger shall provide proof to the original ticket selling place in time and apply for loss reporting, and the ticket selling place shall notify all relevant carriers in time. After verification, the ticket has not been fraudulently used or refunded, and the refund formalities shall be handled within 30 days after the ticket expires.

Extended data

"China Civil Aviation Passenger and Luggage Domestic Transportation Rules" stipulates:

Article 21? Due to the reasons of the carrier or the passenger, the passenger can not complete part or all of the voyage within the validity period of the ticket, and can request a refund within the validity period of the ticket. ?

Passengers who request a refund shall handle it with the "flight coupon", "passenger coupon" or the unused part of the ticket. ?

Refund can only be handled at the ticket office of the carrier or its sales agent at the place where the ticket is issued, the origin of the flight and the end of the trip. ?

The fare can only be refunded to the passenger himself or the payer of the ticket.

Article 25? Passengers who lose their tickets shall apply in writing to the carrier or its sales agent for reporting the loss.

The carrier shall not be liable if the ticket has been fraudulently used or refunded before the passenger applies for reporting the loss.

Civil aviation administration of China-ticket service

Civil Aviation Administration of China-China Civil Aviation Passenger and Baggage Domestic Transportation Rules