What is the main reason for the lack of logistics information in Taobao delivery?

Taobao has no logistics information because the logistics company did not scan it in time, lost it during peak hours, the logistics address and contact information were incorrect, and the logistics destination was remote. 1, the goods received by the logistics company were not scanned in time, etc. , resulting in no logistics information update. 2. During the peak period of express delivery, too many express deliveries will affect the uploading of logistics information. 3. The process of scheduling projects may be lost.

1. What is the main reason for the lack of logistics information in Taobao delivery?

1. It is possible that the merchant submitted the logistics information on Taobao, but did not arrange the delivery of the logistics company, or the logistics information filled in by the merchant was wrong, and the logistics company did not scan the received items in time, resulting in the logistics information not being updated;

2. It is possible that this time period is just the peak of express delivery, and the number of express delivery is too large, which will affect the uploading of logistics information;

3. The process of scheduling projects may be lost. Generally, if the logistics has not been updated for more than a week, it is likely that the goods are lost. Need to contact the platform customer service for assistance.

4. It may be that the logistics address and contact information are incorrect, or that the recipient's information was not uploaded in time after being signed by others, which led to the arrival of the goods at the destination, but the delivery staff failed to deliver the goods to the door or contact the recipient for several days.

5. It may be that the destination of logistics is remote and the delivery time in the middle will be longer, so the logistics delivery information will not be updated for a long time.

Second, can Taobao order number check logistics?

Taobao order number cannot directly check logistics.

Order number can only view the information of the order. To view the logistics information, you must first search this order through this order number and find the corresponding logistics number to find the logistics information of this package.

3. Under what circumstances can I modify the logistics order number?

Taobao sellers have only one opportunity to modify the logistics order number information within 24 hours of delivery, and the following conditions must be met to modify the express order number. Multiple modification of logistics information is not supported.

1. If the logistics is contacted by the merchants themselves, and the delivery of the order has not exceeded 24 hours, you can modify the logistics single number.

2. If the merchant directly places an order online and contacts the logistics company to collect the parts, it is necessary to change the logistics order number within 24 hours after the order is delivered and there is no logistics collection information for the time being.