What does online arbitration of consumer finance mean immediately?

According to the relevant information of inquiry, it shows that it is solved by middleman. Network arbitration refers to all or the main links of arbitration procedures, including filing an arbitration application, filing a case, defending or counterclaiming, and appointing arbitrators, all of which are conducted on the Internet. If the financial resources consumed immediately are adjusted by both parties themselves, and the result is not satisfactory, the middleman will solve it. This is arbitration.